Sandman Signature Edmonton Downtown Hotel

For such a busy hotel our room was so quiet, and we were across from the ice dispenser and vending machine. The downside was our room was noticeably dirty when we checked in. Quick flip of the room I’m sure the beds were done to accommodate the fact it was sold out. I mentioned this to the front desk and they were genuinely concerned with this, and immediately had my room cleaned, and beds remade again, I do believe the beds were clean, just floors and other areas weren’t touched while we went out to dinner. The customer service was top notch. Location is incredible. Beds and pillows comfortable.

The location was perfect and so was the parking. Made it easy to get to and from the Oilers game.nnThe room was mediocre, but relatively clean. Some items could be better kept up, mostly bathroom related. The air vent/duct had not been cleaned in some time and there was some hair stuck to the ceiling from a previous guest. There was also no air vent in the bathroom, making it very stuffy.nnThe provided coal and conditioners were also very cheap and insufficient for the three people we had in the room over the two night stay. The staff was able to send up more towels and toiletries to compensate, however.nnThe staff were very pleasant and accommodating throughout. Would stay there again but book out earlier to get a better room.

Had to stay in Edmonton for some work and spent 4 nights at the Sandman and what an experience! First they had concerts going the first 3 days I was there and my only complaint was the 1 elevator was down so only 2 were working. And line ups were insane long but that was ok! Why? Because Chops is literally in the building and I spent most of my time after work there and met a great guy at the bar and for 2 nights in a row we had a blast! Once the concerts were over it was completely dead lol.nBut the rooms, service, pool and hot tub were so nice!! This was one my best hotels to stay in for work and no question if I ever come back I’ll be booking here again. Thanks again from Vancouver!

Beautiful hotel and rooms are so well kept. Staff are friendly and so helpful. Underground parking for an extra fee-super secure.nOnly downfall was the only coffee available on weekends were the ones in the room, it would be very nice to have a coffee station available to guests at the very least, considering there is no discount on breakfast to guests and no continental breakfast available.nBeds were so comfy and they offer a variety of pillow choices-so appreciated!nThe area is a little busy at all hours of the day, but it’s close to a lot of amenities. We went to a concert at Commonwealth and walked back to the hotel in a decent amount of time.nWould stay here again.

There for the pink concert, Check in was great. They need to tell people to use the key for elevator access. So many people had no idea. The room was brutal. Above the air conditioner was dirt/dust stuck to the ceiling. Both nights there had to go to front desk because the key wouldn’t work for the room. Windows were filthy. The lamp almost fell in half when I pulled to turn it on. The door didn’t close had to be pushed/pulled closed. The bathtub didn’t drain. No fitted sheet on the bed so half way through the night you are laying on a mattress that who knows how many people have been laying on. The duvet was filthy with marks all over it. Just covered with a sheet. Staff were friendly and helpful at least. They didn’t clean the room or restock after the first night. 100% will not stay there again. Especially when you jack the room rates for substandard rooms. Wish I had taken pics. For 500 a night you’d expect some sort of over the top wow factor, just an outdated gross room not worth 70.00 a night

Directions to Sandman Signature Edmonton Downtown Hotel with public transportation

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