Edmonton Hotel and Convention Centre

This place is terrible! Visiting for a 2 day convention, I would not recommend it for anything. First, location is terrible! Nothing of worth nearby and a traffic disaster with no main road to escape.nMeeting rooms have terrible sound, sight lines, and some meeting rooms are suffocating hot, while others are so cold your feet are uncomfortable.nService is also terrible. Front desk staff don't even know the names of their own meeting rooms. It wasn't hard to find when walking around; however, it was odd to hear front desk staff dismiss my request for directions to a specific room, as if it didn't exist. Found it on my own.nFood was sub par as well. I don't expect much from buffet style, but this conference surely did not get what they paid for.

The hotel left only positive impressions. The rooms were clean and cozy, the location was convenient, and the staff was attentive. Special thanks to Kateryna at the reception. She not only handled all the issues quickly and efficiently but also always helped . Kateryna is a true professional, always ready to assist and make your stay more comfortable. We will definitely return!

We had our wedding in July, and we couldn’t be happier with the service and food provided. Nilofar was incredibly helpful and accommodating throughout the entire process. Her team did an amazing job setting up both our ceremony and reception, ensuring everything looked perfect. The food was exceptionally delicious—our guests couldn’t stop raving about it, and everyone was satisfied with the variety and quality of our menu selections. Highly recommend for any event!

Well this place isn't great I'll say that.nLocation is terrible, in the middle of industrial area. Hotel is rundown, carpets are bubbles throughout which is not only a tripping hazard, but pretty ugly as well. Not free breakfast unless you add the breakfast into your booking, which adds money. Pool is closed randomly through the day, and the floor in there is horribly slippery. Floors in halls are never vacuumed, housekeeping leaves bags of garbage in the halls through the day. No service elevator for staff so you share with them. No signs anywhere pointing out stairs which I'm sure is against fire regulations.nnSo many little details that are bad it's hard to remember them all.

This hotel is in an odd location to start but the hotel itself is nice. However the for $210 per night, the hotel cleaning staff literally looked me dead in the eye and refused to answer me, which I said don't mind my dog If you hear him cry and asked for a 2nd blanket. No response. Phone front desk, explain and no apologies for their staff behavior and 2 hours later, still no blanket. I drove 2 hours on my birthday in hopes of a nice little getaway, dead wrong. Never again.

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