Coast Edmonton Plaza Hotel by APA

I've stayed at the Coast multiple times and it's always been pleasant.nHotel staff are consistent, professional, and helpful.nRooms are mostly neat and tidy. I did find a small piece of dried bread beside my bed and it's for sure not from me as I can't eat delicious bread : However, out of three stays this was a first. The sheets, surfaces, and washroom were otherwise clean. I LOVE the bidet.nBed was comfortable and pillows were perfect this time.nThe gym is decent, although I didn't use it this time so I am giving a rating based on last year's experience.nLocation is good for getting to the events centre and the arena if needed. Lots of places to eat around the hotel.nI had my parking covered for my trip, but there is a decent amount available for a cost. If it's game night you may struggle to find a spot. They do have an overflow lot directly across from the hotel.

I recently stayed at the Coast Hotel in downtown Edmonton, and I had a fantastic experience! From the moment I checked in, the hospitality staff at the front desk were incredibly welcoming, professional, and accommodating. They went out of their way to ensure my stay was seamless and enjoyable.nnThe restaurant staff were equally wonderful—friendly, and attentive. Thanks to their excellent service and delicious food.nnThe hotel itself was clean, comfortable, and conveniently located. I highly recommend the Coast Hotel to anyone visiting Edmonton. Their team truly goes above and beyond!

This is a great location if you’re looking to check out the downtown Edmonton area, it’s very accessible and accommodating to the ICE District and Roger’s place and only a few stops away by train from Commonwealth Stadium. Unfortunately there was construction everywhere when I visited but this is not something Coast has any control over. Check-in service was quick and easy. All the counter staff were kind and very easy to work with. My room was okay, it seemed somewhat maintained but I ran into a few issues.nn1. Cleanliness could have been better observed, there was a coffee stain on one of the surfaces as well as a coffee stain on the comforter on the bed. Unfortunately I didn’t notice the stain on the comforter until my last day there or I would have requested a new room right away.nn2. I noticed some grime, dirt and debris in the corners of the washroom, the towels were old, crusty and tattered and left me feeling sticky after using. Lastly I was worried the toilet was not fully cleaned or sanitized as there was tissue left in the bowl upon my first use of the facility, therefore I never had the chance to try the bidet. Water pressure could have been better but this is more of a nitpick than anything.nn3. The mattress was not comfortable at all. It felt like I was lying on a lumpy wooden board, I had to change positions continually throughout the night and never once was able to be comfortable.nnThe view was great, the restaurant was also not too bad. I would have liked a bit of a larger portion for my breakfast but aside from this it was satisfactory.nnOverall I would rate this 2.5/5 stars, Google says 3.

Out of town visit for one night. The room was clean, satisfactory for a night, and small bathroom towels, but our biggest problem was the parkade. Upon checking out, we returned to our vehicle to discover the parkade ceiling is crumbling apart. Our car was covered with pieces of concrete debris. Went back to the desk, and the staff member said the manager was in a meeting and couldn't help for at least an hour. Instead, we were given an email address to voice our complaint, and we attached pictures. 3hrs later, we did get a response that they would refund the parking. However, no other offerings for the extra time we now need to take to go wash and inspect for further damages. These large corporations make so much $$$$ that only the very least amount of customer service is what they give you. How hard would it be to become a better company and simply offer a solution from the beginning. A simple apology, a refund on the parking fee, and then stepping it up with 10% off our stay to cover the simple cost of a car wash. Bottom line is that you don't park here building falling apart.

Great room and bed. 24 hour front desk attendance, which is good. Some trouble with tv but front desk helped. Ice machines not working and vending machines would not take cash, although designed to do so. If you get into the stairwell, you can only access your own floor or go all the way to main, which was a pain in that I was looking for another ice and vending machine to access. Must take elevator, but they were quick.

Directions to Coast Edmonton Plaza Hotel by APA with public transportation

---