Matrix Hotel

We recently hosted a two-day work retreat/conference at the Matrix Hotel, and the experience was absolutely wonderful from start to finish. The staff were incredibly polite, attentive, and accommodating — they went above and beyond to make sure everything ran smoothly.nnOur external guests, who joined us from different cities, also had an excellent stay and shared how pleasant and comfortable their experience was. The accommodations were modern and cozy, and the meeting space/ballroom was beautiful — perfect for our event setup.nnA special shout-out to Patrick and his team for their professionalism and support with all the technical aspects of the conference — they made everything effortless for us. And of course, a big thank you to the chef and kitchen staff for the amazing food throughout the event!nnOverall, a fantastic venue with equally fantastic people. Highly recommend the Matrix Hotel for both business and leisure stays in downtown Edmonton.

We recently stayed at The Matrix for the second time and had another great experience. The staff is always friendly and helpful, the rooms are comfortable, and the showers are spacious. Breakfast is a highlight, with delicious food and attentive service.nHowever, we did have a couple of concerns. During both of our visits over the past four years, we've noticed homeless individuals occasionally frequenting the lobby overnight. The man claims he was staying in a room upstairs but spent all his time sleeping in the lobby and did not look like he was a guest of the hotel. which can feel unsettling. I could be wrong and possibly you have a program with the government to house unhoused, but for a hotel of your standards it does not look good and makes guests nervous Also, on this trip, the fire alarm went off multiple times overnight, and in some cases, it didn’t sound in the room. While we reported this to the front desk, it’s something that needs attention for guest safety. Despite these issues, I’d still recommend The Matrix to friends and family traveling.

We were pleasantly surprised by the hotel. The proximity to downtown and Jasper Avenue were great. Staff were helpful and friendly. Rooms were clean and well appointed. The hotel was very busy due to the rodeo and in house events but it still managed to be quiet and relaxing!

If you’re a short person and like warm showers in the summer, you probably want to stay somewhere else. The shower wasn’t that warm, especially for the summer it was too cold. The bed was comfy, expect for the pillows that were unbelievably small. Overall nice

I recently stayed the Matrix while in town for a conference at MacEwan University. The hotel was clean and spacious, and the central location made it great for both business and leisure. I would certainly come back.nnThe restaurant and its staff were lovely. The breakfast buffet was nice, albeit a little pricey unless you really take advantage of the all you can eat. We enjoyed the happy hour and watched the hockey game over dinner one evening.nnThe rooms were nice. Generally clean and spacious. I had a few issues with housekeeping during my stay. For example, it was hit and miss whether they would provide a bathmat, and my colleagues and I found that the various amenities varied between our rooms quite a bit some had tea and some didn’t, some had an umbrella and some didn’t, some had two robes and others didn’t. The towels are also a little threadbare. Towards the end of the stay they also emptied a garbage can in the room but left the trash bag on the bathroom counter.

Directions to Matrix Hotel with public transportation

---