Capital Hill Hotel & Suites

This is our second stay in the hotel and we were very pleased with it! We love the location, ability to walk to either the Byward or Bank Street easily. Staff are friendly and attentive, young and not imposing. Although decor is somewhat dated, the room was clean and comfortable. Parking is always difficult with a small lot, but staff are happy to bring your car around!
7 years ago (20-02-2018)

Nice clean spot. Spacious rooms with a balcony. Great housekeeping. Cool little kitchenette with fridge and microwave. My only minor complaint is that they only have pop machines, no snacks.
7 years ago (08-04-2018)

Staying at Capital Hill Hotel & Suites while attending a conference nearby. Excellent value, clean and pleasant hotel near to all ammenities. Parliament, great food, pubs, culture, shopping and more are all just steps away.
7 years ago (26-04-2018)

We spent two nights in this hotel and it was a nice experience but nothing out of the ordinary. We wish there was a mini fridge for drinks but other than that there's nothing to complain about. Great location if you're looking to stay in the eventful part of Ottawa.
7 years ago (12-02-2018)

Stayed here in early December and have been debating writing this review but decided I must. Overall as a hotel it’s good! Service is good as there were people yelling on our floor at 2AM and the staff responded immediately which was amazing. However, they make you keep your car keys at the front desk in case they need to double park since the car park is very small. Even if you want your car keys, they still have to keep them which is insane in my opinion I have never heard of any other hotel that does this. They moved the car a few times even though I parked it in a spot specifically so it wouldn’t have to be moved, but they didn’t damage it so that’s fine. Room was alright and updated, bathroom was a bit outdated and there was still someone else’s hair on the bathroom floor so my recommendation to the hotel is to just double check on the bathroom cleanliness. Also , fun fact, Elvis stayed here when he was in Ottawa! Google search Elvis Beacon Arms Hotel (the old name this hotel had) and you’ll see it! I think if the hotel put a plaque of this in front they could attract so many more customers.
7 years ago (31-12-2017)