The Westin Ottawa

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About

Located on the Rideau Canal adjacent to Rideau Center Shopping Mall and the Ottawa Convention Center, The Westin Ottawa offers direct access to all the allures of Canada’s capital city, from its thriving businesses to its many cultural diversions.

Story

Read our blog: www.westinottawa.wordpress.com or follow us on Twitter at: www.twitter.com/westinottawa

Address: 11 Colonel By Dr, Ottawa, ON K1N 9H4, Canada

Phone: (613) 560-7000

Website

moc.nitsew@awatto

State: Ontario

County: Ottawa Division

City: Ottawa

Zip Code: K1N 9H4

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

We stayed for the weekend and had a wonderful time! The room was spacious and aside from the toilet not flushing well, it was great. The location was really good and led right into the mall. We definitely recommend taking that entrance to the one around the corner!! The included breakfast was so delicious and made us excited to wake up everyday. The star of the show was their customer service. They go ABOVE AND BEYOND to make it special for you and check in. Kudos to them — we’ll be back!

I checked into the hotel at 2:30 AM, and unfortunately, the check-in process was not smooth. I had specifically requested a Parliament view, and when I called earlier in the evening, I was told that if available, I could get it at no additional cost. However, at check-in, I paid a $35 fee, which was unexpected and frustrating.nnAdditionally, I had an issue accessing the gym. My key card kept showing a red light, so I went to the front desk for a new one. When the second key also didn’t work, I assumed I was locked out—only to have someone inside tell me that the door always shows a red light, but it was actually open. It was an embarrassing and unnecessary hassle.nnOverall, my experience was disappointing. While the hotel itself may have good features, the service and communication left much to be desired.

Stayed at the Westin for two nights. Located perfectly for easy access to everything. Gorgeous view and staff was fantastic, chatted with some of the staff at Shore club and they were so warm and friendly. Also this may not be a big thing but this place has the best elevators, hands down. Having fast and efficient elevators is so crucial for a great experience.

The Westing was our business's central location for a series of meeting during the week.  Staff was great for helping when we needed support for meetings.  Room decor is bright.  Nice location close to shopping and dining.

Amazing location, steps to the canal, we have been visiting Ottawa for annual skating for over 15 years, staying in downtown, first time to this hotel and it was by far the best place!!!! Path though to the mall, great hotel amenities, pool, hot tub, sauna.nThe breakfast was amazing pics are attached and the view from the room showed the canal.nHighly recommend, nothing beats this place!

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