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Reviews, get directions and information for Ottawa Marriott Hotel

Ottawa Marriott Hotel

About

Ottawa Marriott website: http://www.marriott.com/YOWMC Reservations can be made and hotel information can be found at this site.

Story

Our downtown Ottawa luxury hotel’s location is just steps from Parliament Buildings, Rideau Canal, Byward Market & more.
Downtown Ottawa event venue features 31,000 sq ft of event space, including Summit, a revolving room on the 29th floor.
Take a break and stay in the loop at "spin" Kitchen & Bar, our luxury hotel's downtown Ottawa restaurant.

Address: 100 Kent St, Ottawa, ON K1P 5R7, Canada
Phone: (613) 238-1122
moc.ttoirramawatto@ofni
State: Ontario
County: Ottawa Division
City: Byward Market - Parliament Hill
Zip Code: K1P 5R7



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Reviews
I’ve stayed at the Ottawa Marriott Hotel a couple of times over the years, and each visit left a consistently positive impression. The experience was smooth from the moment of arrival — friendly staff, efficient check‑in, and a welcoming atmosphere that made the stay feel easy and uncomplicated.nnThe rooms were clean, comfortable, and well‑maintained, with everything you’d expect from a reliable downtown hotel. What stood out most was the sense of steadiness: nothing over the top, nothing trying too hard, just a dependable place to rest, recharge, and get on with your day. For work trips or short stays in the city, that kind of reliability goes a long way.nnThe location is another plus — close to the core, easy to navigate, and convenient for both business and exploring Ottawa’s landmarks. Even though my stays were years ago, the overall impression has stayed with me: a solid, trustworthy hotel that delivers exactly what you need without any hassle.nnWould stay again without hesitation.
I had a really nice stay on the 10th floor. The room was nice, the service was great, and the bed was comfy.nThere was some renovations noice during the day but that was all. The elevators made noice going up and down that I could hear in my room but it wasn't too bad, just noticable.nThe staff were pleasant and offered lots of advice on activities nearby.
Unfortunately, our experience at this hotel was disappointing.nThe hallways and common areas were not clean, which created a poor first impression. The restaurant service was extremely disappointing — unprofessional staff— and the breakfast quality was far below expectations. In addition, the parking fee was unreasonably expensive.nThe only positive aspects of our stay were the room itself, which was comfortable and well-maintained, and the reception staff, who were friendly and helpful.nI would strongly recommend avoiding the restaurant if you decide to stay here.
We had a great stay at the Marriott Ottawa. The newly renovated rooms look fantastic and feel very fresh. A special shout-out to Sam at reception, who was incredibly helpful and made our check-in seamless. The pool was excellent, and our family really appreciated having dedicated teen and kids' rooms-it kept everyone entertained! Just a heads-up that the lounge was closed during our visit, but everything else was top-notch. Highly recommend for families!
I stayed at the Ottawa Marriott despite seeing reviews mentioning renovations and noise, and I’m really glad I did. Yes, the hotel is undergoing renovations, but honestly they were barely noticeable and didn’t impact our stay at all. If anything, it just means the hotel will be even nicer once everything is complete.nnThe pool was a great size and over 8 feet deep, which was a pleasant surprise, and the gym was well-equipped with a good variety of machines and space to work out. Also , the Teen room with basketball court! and thr arcade was a nice addition.nnA special thank you to Sam at the front desk, who was incredibly helpful in getting us set up for a family reunion. As a Platinum member, I really appreciated the extra perks, including breakfast and afternoon appetizers since the concierge lounge was closed. When we had to extend our stay due to freezing rain, Abdallah made everything seamless and ensured we were well taken care of.nnBreakfast at Spin was another highlight, Albert was so warm and welcoming every morning and always made sure we had a table ready. We were also lucky enough to meet Chef Hesham, who personally came out to introduce himself, which was such a nice touch. And Hiba at the front desk was absolutely lovely; she greeted us with a smile every morning and was so accommodating with our larger group. I genuinely looked forward to seeing her each day.nnDespite my initial hesitation about staying downtown in the middle of winter, this turned out to be a wonderful stay. The only minor downside was the parking garage….if you have a larger vehicle, the tight turns can be a bit intimidating.nnOverall, the exceptional service truly made the experience, and I would absolutely stay here again.
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