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Reviews, get directions and information for Ottawa Marriott Hotel

Ottawa Marriott Hotel

About

Ottawa Marriott website: http://www.marriott.com/YOWMC Reservations can be made and hotel information can be found at this site.

Story

Our downtown Ottawa luxury hotel’s location is just steps from Parliament Buildings, Rideau Canal, Byward Market & more.
Downtown Ottawa event venue features 31,000 sq ft of event space, including Summit, a revolving room on the 29th floor.
Take a break and stay in the loop at "spin" Kitchen & Bar, our luxury hotel's downtown Ottawa restaurant.

Address: 100 Kent St, Ottawa, ON K1P 5R7, Canada
Phone: (613) 238-1122
moc.ttoirramawatto@ofni
State: Ontario
County: Ottawa Division
City: Byward Market - Parliament Hill
Zip Code: K1P 5R7



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Reviews
We had a great stay at the Marriott Ottawa. The newly renovated rooms look fantastic and feel very fresh. A special shout-out to Sam at reception, who was incredibly helpful and made our check-in seamless. The pool was excellent, and our family really appreciated having dedicated teen and kids' rooms-it kept everyone entertained! Just a heads-up that the lounge was closed during our visit, but everything else was top-notch. Highly recommend for families!
I stayed at the Ottawa Marriott despite seeing reviews mentioning renovations and noise, and I’m really glad I did. Yes, the hotel is undergoing renovations, but honestly they were barely noticeable and didn’t impact our stay at all. If anything, it just means the hotel will be even nicer once everything is complete.nnThe pool was a great size and over 8 feet deep, which was a pleasant surprise, and the gym was well-equipped with a good variety of machines and space to work out. Also , the Teen room with basketball court! and thr arcade was a nice addition.nnA special thank you to Sam at the front desk, who was incredibly helpful in getting us set up for a family reunion. As a Platinum member, I really appreciated the extra perks, including breakfast and afternoon appetizers since the concierge lounge was closed. When we had to extend our stay due to freezing rain, Abdallah made everything seamless and ensured we were well taken care of.nnBreakfast at Spin was another highlight, Albert was so warm and welcoming every morning and always made sure we had a table ready. We were also lucky enough to meet Chef Hesham, who personally came out to introduce himself, which was such a nice touch. And Hiba at the front desk was absolutely lovely; she greeted us with a smile every morning and was so accommodating with our larger group. I genuinely looked forward to seeing her each day.nnDespite my initial hesitation about staying downtown in the middle of winter, this turned out to be a wonderful stay. The only minor downside was the parking garage….if you have a larger vehicle, the tight turns can be a bit intimidating.nnOverall, the exceptional service truly made the experience, and I would absolutely stay here again.
Love this Marriott ottawa hotel. The high floor corner room has a very nice view of the parliament. Interior design is contemporary and functional. The one concierge staff that i talk to was very knowledgeable and friendly. It live up to what you expected from Marriott brand hotel. The gym is spacious. At first I was bit disappointed that they don't have any peloton spin bike, after trying the matrix brand spin bike and other exercises machines, they are equally good. It is worthwhile to mention that the hotel has a kids room and ta teens room with game boards and other things that the kids spend their time, which is a nice touch for family vocation. The only negative comment was they turned the Kent street car entry from one waymore logical to no entry. Which is opposite to Google street view, and it force you to drove around for few blocks to get to the queen street entry.
I wanted to take a moment to express my sincere gratitude for the exceptional service that Farrukh provided. Your willingness to go above and beyond truly made a difference and exceeded all expectations ! Thank you :nFrom the very beginning, your attention to detail, proactive approach, and genuine care stood out. You didn’t just meet my needs—you anticipated them, ensuring everything was handled smoothly and professionally. This level of dedication reflects not only your expertise but also your commitment to delivering an outstanding customer experience !nPlease know that your efforts did not go unnoticed. I deeply appreciate the extra steps you took and the time you invested to make this experience so positive. It’s rare to encounter such remarkable service, and I’m grateful for your support Farrukh.nThank you once again for your exceptional work Farrukh.
I travel very often and stay in different kinds of hotels in different countries. Mostly I stay in Marriott hotels because I am a Marriott Bonvoy Gold member and get the benefits of it. The Marriott hotel in downtown Ottawa is one of the best Marriott hotels in the world. My stay here was wonderful and comfortable. The rooms were very good, clean, newly renovated and spacious. Staff were very cooperative and professional. Especially night staff Farrukh is an extraordinary person, very kind and well mannered. He is always happy to help the guests and he also accepted my early checkin request. Front office staff Elias is also a very nice person and helpful. Manager Gilberto is very considerate and helpful too. Staff at the restaurant were very nice and cooperative and the food was delicious. Service of Starbucks staff at the hotel was very quick and the coffee was excellent!!
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