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Ottawa Marriott Hotel

  1. Byward Market - Parliament Hill
  2. Sainte-Cecile-De-Masham Lodging
  3. Ottawa Lodging

Reviews, get directions and information for Ottawa Marriott Hotel

Ottawa Marriott Hotel

About

Ottawa Marriott website: http://www.marriott.com/YOWMC Reservations can be made and hotel information can be found at this site.

Story

Our downtown Ottawa luxury hotel’s location is just steps from Parliament Buildings, Rideau Canal, Byward Market & more.
Downtown Ottawa event venue features 31,000 sq ft of event space, including Summit, a revolving room on the 29th floor.
Take a break and stay in the loop at "spin" Kitchen & Bar, our luxury hotel's downtown Ottawa restaurant.

Address: 100 Kent St, Ottawa, ON K1P 5R7, Canada
Phone: (613) 238-1122
moc.ttoirramawatto@ofni
State: Ontario
County: Ottawa Division
City: Byward Market - Parliament Hill
Zip Code: K1P 5R7


Update Info

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Reviews
Good location and service was pretty good and helpful. Hotel is very dated, especially in the rooms which felt like they hadn’t been updated in at least 30 years….felt like I was in a Seniors building. Rooms were clean and staff were quite helpful. I was there for a conference and the catering was excellent. Much better than a lot of other similar types of meals I’ve had in similar situations.
Great location downtown - easy access to destinations by walking or driving, and right on top of a subway station. The room was charming in an unrenovated way, and had a great view. They cleverly made up for the lack of outlets with lamps that have outlets, which works pretty well. Good blackout curtains. The shower was great - old-school very strong - although set low for anyone of slightly more than average height.nThe bed and pillows were not great - a bit soft, didn't sleep that well. The layout of the hotel is weird, with no good entrance off the street. Definitely check ahead about parking - the temporary parking on Kent was full when we got there and not especially convenient to the hotel. Best is to park right away in the underground hotel parking, but it's very poorly signed - same entrance as public parking. Worst thing is the lack of soundproofing - you can hear lots of noise both from inside the hotel and from outside. Got woken up at 4 am by some crazy-loud street cleaning equipment.
My experience with the front desk staff was disappointing. Alicia, who handled our check-in, was very rude and unhelpful. She refused to check for any room upgrades without even looking into it. However, Lydia, another staff member, was able to assist us right away. My friend and I booked a room together, but Alicia insisted that since I paid for the room, my friend couldn’t access the lounge, which felt unreasonable. The behavior from some of the staff really needs improvement.
Many thanks to Aryan and Manager at front desk!nAryan, demonstrated 5* customer service beyond expectations. Thank you Aryan and Manager at front desk.nI stayed 4 nights, the hotel rooms need many updates and show wear and tear, a lot of noise from events outside, but location is great and customer service is excellent.nnThe breakfast buffet and evening dining is very good too.
Just stayed this past weekend,nRooms a bit dated but corner room with river view was amazing.nCustomer service was top notch.nShort walk to many locations.nnOnly con.. they never emailed me my receipt! Been waiting 2 days now.
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