Fairmont Château Laurier, Ottawa

We stayed here for one night while visiting Ottawa, and it turned out to be one of the most relaxing and luxurious experiences we’ve had. The room was beautifully designed, and I especially appreciated the high ceiling, which added to the sense of space and comfort.nnThe service was excellent—attention to detail was evident throughout. Nothing felt rushed or overlooked. We were provided with plush bathrobes, including a child-sized robe, which was pretty cute.nnThe hotel features an Olympic-sized swimming pool, where we spent a good portion of our stay. The presence of a lifeguard on duty further enhanced our sense of safety.nnThe only drawback was the parking arrangement. Parking is valet-only, which in itself is fine, but it is not clearly advertised. Many guests, ourselves included, approached the parking lot entrance expecting a self-park option, only to find the ticket system unresponsive. Clearer communication on this policy would certainly improve the overall experience.nnOverall, however, this property combines luxury, comfort, and excellent amenities, and I would highly recommend it to anyone visiting Ottawa.

First time staying at the Chateau. Reserved a king room in the 'gold' section 4th floor. Nice room. Small-ish bathroom, but nice just the same. Comfortable bed. Big tv. Rooms are quiet. Staff are friendly and welcoming. The lounge is nice enough though a bit busy for breakfast. Overall a great experience in an iconic hotel.

We stay there for two days and two nights. Got upgraded to a executive room with a nice view of the parliament Hill. We were there for my husband‘s birthday and when I inform the front desk, it’s for my husband‘s birthday. They gave us some sweet chocolates upon check-in. The room was very nice and comfortable bed. we had the best sleep. The room was so spacious and the washrooms are so clean. But when we parked in the valet, my truck truck hit by other car security was there to help

We had our wedding at the Fairmont Château Laurier, and it was truly a magical experience! From start to finish, everything was handled with such care and professionalism.nnA special thank you to Mukarram, our event manager, who was absolutely amazing. She was incredibly prompt, patient, and accommodating — even with all the changes along the way. Thanks to her dedication, our wedding vision came to life perfectly.nnWe also want to highlight Chef Hong, our banquet chef. The food was absolutely phenomenal — beautifully presented, full of flavor, and thoughtfully curated. Our guests couldn’t stop raving about it, and we’re still craving those dishes to this day!nnThe Château Laurier itself was breathtaking. The interior and grounds were impeccably maintained, offering endless stunning backdrops for our photos. We had such a wonderful time celebrating and capturing memories around the castle.nnWe couldn’t recommend the Château Laurier team enough — Thank you for making our wedding truly unforgettable!

We are currently staying at the hotel for three nights. The experience so far has been disappointing.nnParking is only by valet but the entrance is much too small. Cars were lined up blocking traffic waiting to get in. We were in line for probably half an hour. When it came to getting our car back, it was an hour wait. For $60 a night they need to do better.nnThe lobby is beautiful. This is a grand hotel. The lounge was also great, and we saw the returned photograph of Winston Churchill.nnThe hotel gym was excellent.nnAs for the rooms, the walls are paper thin. We moved from our first room as we had a crying baby next door to us and we could hear it like they were in the room with us. The next room had a party going on the first night, then an argument the second. A call to the front desk got an apology but nothing else.nnAnd then we discovered the Nespresso machine was broken.nnWe’ve stayed at the Fairmont Royal York many times. It seems like a more polished operation. I’m really surprised.nnEdited to add: our stay ended more positively than it began. Parking was comped for the whole stay, and ended up being easier to use after the first two days. Our bellman, Maxime, was friendly and engaging. Happily, the noisy neighbours were gone for our last night.nnI’ve changed our overall rating from three to four stars.