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Penningtons

  1. Surrey
  2. North Surrey Department Store

Reviews, get directions and information for Penningtons

Penningtons

About

Buy the latest stylish plus size clothes at Penningtons in sizes 14 to 32. Discover trendy plus size fashion among tops, jeans, lingerie & activewear.

Story

Shop Penningtons for stylish plus-size clothes, trendy fashions sizes 14 to 32 in tops, bottoms, jeans, lingerie, activewear. wide-width shoes and boots.



"Shop Penningtons for stylish plus-size clothes, trendy fashions sizes 14 to 32 in tops, bottoms, jeans, lingerie, activewear. wide-width shoes and boots."
Address: 12101 72 Ave, Surrey, BC V3W 2M1, Canada
Phone: (604) 572-1938
State: British Columbia
County: Greater Vancouver
City: Surrey
Zip Code: V3W 2M1


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
I cannot express how grateful we were to have found someone like Bonnie to help us find exactly what we needed. She took her time and addressed all of our concerns. Excellent customer service!
I booked an appointment for a bra fitting. It was an incredible experience, professional and knowledgeable. It took many tries before she found the "right " fit, but voila, she did. I only wish I had done this years ago. Thank you Pennington's
My mom had AMAZING costumer service today! Diana and Sherri were very nice and welcoming the minute we walked in. They were very helpful and made our shopping experience 10x better. She definitely will be returning here.
Still the best customer service ever! The ladies are so nice and knowledgeable. The selection is still amazing.
Great clothing..Specials all the time..size 14 to a 6x..Got a coat for $139..
My husband and I visited the Penningtons Landmark Square location during their Customer Appreciation Sale between May 27-29th, 2022. We were immediately greeted warmly by a sales associate who informed us that everything was on sale 20 to 40% OFF. The same sales associate ended up providing full service for us for four full hours! I don’t think I lifted one finger in the whole experience. In total we met two associates who were kind and helpful. My husband didn’t feel out of place or left out of the experience while all this shopping was about me finding a new outfit for our event in a few days. Our impressions of the store were different from one another. His first impressions of the store when we entered: “Organized, tidy, impressive selection, inviting atmosphere.” My first impressions of the store when we entered: “Picked through but by no means messy. Organized, tidy, lovely atmosphere.” Our impressions of the store location: Large parking lot with lots of parking. Dated but nice strip mall location. Reasonably accessible however possibly dangerous if you have to cross Langley Bypass if you’re coming from the northern side, driving in the southernly direction like we were. Next to a Boston Pizza, so maybe one day we’ll do some shopping after a lunch date there. Our impressions of the staff: Helpful, kind and friendly, knowledgeable, quick, outgoing. Altho I was not able to get the item I initially came in for, I ended up walking out with several items. Including romper, jumpsuit, matching silk skirt and blouse outfit, bras, panties, shape wear, boudoir bodysuit, jeans, shorts, tank top, necklace, sunglasses, belt that I can remember off the top of my head. We saved close to $580 during this Customer Service Appreciation Event. Their regular priced items are on the higher side, but with this 40% OFF sale, we found it way more reasonable. If we would have been there and there wasn’t this Customer Appreciation Sale happening with it’s 40% OFF, we would have maybe purchased one outfit just for an event I have in a few days. It was really nice to replenish my wardrobe after gaining some pandemic weight. Initially before visiting this store I looked for other Plus Sized Clothing boutiques/stores in my area and there are none. This was the only one. I noticed it’s bad reviews and it made me nervous to even visit this location. I didn’t want to waste time or money at a place that was going to be rude to myself or my husband. I feel that these negative reviews are not fully honest/correct of this location based off of what both my husband and I experienced yesterday. Hence the reason for why I’m reviewing and participating in their store questionnaire that is at the bottom of my receipt. It’s been a while since I’ve work costumer service, but I have lived and worked in this area of the lower mainland my whole life. I have watched our community become a hoard of "Karens" over the years. I think these negative reviews are from such people. I even over heard one yesterday while I was at the store checking out at the till. Her poor attitude about how "yesterday she purchased something at one price and then today to only find out that there was a sale going on" and she was very demanding to the manager who was holding her own professionally. I say, if you’re looking for a great shopping experience please shop here. Bring your good mood with you. To the “Karens”; be better. You’re an embarrassment and you throwing your bratty weight around will not get you anything. NO, the customer is NOT “always right”. Grow up! Stay home and do online shopping. The rest of us don't want to see or be around you. If you’re a “Karen”, don’t take it out on these people at this store and then take it out more so on the reviews here in Google Maps. Both my husband and I enjoyed the four hours we were there for. We were nervous about going to this location and now feel that the negative Google Maps Reviews were highly misleading to the point of damaging. We enjoyed it there, we think you will too.
The staff at this location is extremely rude. If you want to feel invisible, this is the place to go. No one greets you when you walk in, no one EVER asks if you need help and you better bet they are not attentive enough to offer a change room. Funny thing is, I've seen them be super polite and courteous to other customers that walk in the store. But they seem to choose when and who to display nice behavious. If you are a PbehaviorOC beware, avoid and try another location. It's not worth the rude service you will receive here.
The sales clerks are next to none. Tip my hat off to them. They cared about their clients, service stellar. An off the cuff comment, by the manager, of an item I was trying was so not accurate. She needs to focus on honesty vs sales. She was so far off point, this could end in a lot of dissatisfied customers and returns. Still I give 5
Amy is an excellent worker. She helped me pick out a belt and bra. She was very helpful and friendly. Has a nice variety of clothing.
Great customer service Had some good laughs
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