Holiday Inn Hotel & Suites Montreal Centre-ville Ouest

A very nice hotel. The interior is warm and welcoming and the staff are very friendly and efficient.nParking is available if you pay for it but street parking is an option if you want that.nThe hotel is clean and well maintained and the rooms are immaculate with great city views. We stayed in a standard room and the mattress was so nice and soft. The room also came with all the usual amenities.nOn the the downside, the breakfast is rather limited as there is that much to choose from. There aren't many choices for the room service menu either.nHowever, aside from those, this is well run hotel and I will certainly be spending more time here in the future. Highly recommended.

We had a great stay! The staff was lovely and helpful! The quiet time rules were greatly appreciated. The facilities and room were all very clean and updated. The fitness center and the pool were wonderful. We would stay again. The coffee in the morning served in the lobby was delicious!

This was one of the worst hotel experiences I’ve ever had : The room we were given faced offices with no privacy, what hasn't been mentioned before so I called to ask for a change.nI was told there were no other rooms available, but suddenly an upgrade was offered for $30—without even confirming what the new view would be. When we went to the front desk, the manager was rude, condescending, and unprofessional.nInstead of addressing the issue, he criticized our tone and brought up a recording of the call, which felt like a clear attempt to intimidate us !nThe way we were treated was unacceptable. I would not recommend this hotel to anyone looking for respectful service.

I recently stayed at the Holiday Inn & Suites Montreal Centre-Ville, and the experience was unfortunately very underwhelming.nnAlthough I received the standard room upgrade for Elite members, I was placed in a suite next to the electric rooms, resulting in constant noise from machinery throughout my stay. To make matters worse, the room faced open-plan offices with bright lights that stayed on all night. Even with blackout blinds, the light still seeped through, making restful sleep difficult.nnAdding to the disappointment, I stayed for four nights but didn't receive my points. I later discovered that choosing to have your room cleaned forfeits your points. This is an incredibly frustrating policy for loyal IHG members.nnThe stay started on a chaotic note as well. Upon my arrival, the lobby was in disarray due to police chasing three individuals through the hotel. Both staff and guests were visibly panicked, creating a sense of unease right from the beginning.nnIf you think this Holiday Inn might offer something better than the brand's typical standard, think again. It lived up to the mediocre reputation the chain often has, and I left feeling disappointed and dissatisfied. I would caution fellow traveler.

recently stayed at this hotel and had a wonderful experience! The location is unbeatable if you enjoy walking around downtown—everything is within reach. There are plenty of restaurants nearby, offering a wide variety of cuisines, and even a grocery store just a short walk away, which was really convenient.nnOne of the highlights of my stay was the pool on the 15th floor. It’s a great spot to relax with stunning views of the city. The gym was also a nice addition, though it would be even better if they had more equipment. However, the view from the gym more than makes up for it—working out while overlooking the city is a fantastic experience.nnOverall, I had a great time and would recommend this hotel to anyone looking to explore downtown while enjoying some excellent amenities.