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Montreal Marriott Chateau Champlain

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www.montrealchateauchamplain.com The Four-Diamond Montreal Marriott Chateau Champlain

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www.montrealchateauchamplain.com The Four-Diamond Montreal Marriott Chateau Champlain

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Montréal Marriott Chateau Champlain
1 Place du Canada
Montreal, Quebec H3B 4C9 Canada
Phone: 1-514-878-9000
Fax: 1-514-878-6761
Sales: 1-514-878-9000
Toll-Free: 1-800-200-5909

General Inquiries: [email protected]
Human Resources: [email protected]

Address: 1050 Rue de la Gauchetière O, Montréal, QC H3B 4C9, Canada
Phone: (514) 878-9000
moc.nialpmahcuaetahc@ofni
State: Québec
County: Communauté-Urbaine-de-Montréal
Zip Code: H3B 4C9



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Reviews
I recently had the pleasure of staying at the Montreal Marriott Chateau Champlain, and I must say, it was an exceptional experience. From the moment I arrived, the staff's outstanding and pleasant demeanor made me feel incredibly welcome. Their dedication to providing top-notch service was evident throughout my stay.nnAs a Platinum Elite member, I was thrilled to receive a complimentary upgrade. This generous gesture added an extra layer of comfort and luxury to my visit. The room was spacious, beautifully appointed, and offered stunning views of the city.nnThe hotel's cleanliness stood out the most. Every area, from the lobby to my room, was immaculate and well-maintained. It was clear that the staff takes great pride in ensuring a pristine environment for their guests.nnOverall, my stay at the Montreal Marriott Chateau Champlain exceeded my expectations. The combination of exceptional staff, luxurious accommodations, and meticulous cleanliness made for an excellent stay. I highly recommend this hotel to anyone visiting Montreal. I will be back!
We stayed here for two nights, with a family of four. Two adults two children. Would highly recommend this hotel. Modern And clean room. Great location. And the highlights was the heated toilet seat. And probably one of the best showers I’ve ever had in a hotel.
Perfect place for a Montreal vacation! . One of our all-time favorite hotels. Centrally located with all the amenities you would want. Huge fitness center, well equipped, and maintained. Well-appointed rooms, even had heated floor in the bathroom and heated toilet seats! The M lounge in particular was spectacular. Lots of options for breakfast and the evening reception. Hassan was attentive and friendly and went above and beyond to make us feel very special. We would go to this hotel again in a heartbeat!
The hotel is located in a very good location with a great view. However the good things stop here.nnDuring our stay the majority of the staff is on strike. The constant noise from the lift is crazy our room is 2508. We can hear right now the room above us with the kids are taking a shower! Our shower makes a water hammer noise everytime we use it. Won't stay here again. Don't recommend.
I stayed at Hotel Marriott from 9 to 12 of August.nI come to visit Montreal on a yearly basis, I usually stay at Hotel Bonaventure very close by but thought I'd try a different hotel this year.nnThe room itself was nice with good view of the City and it is in a great location.nUnfortunately this is all the positive I can write about my stay at this establishment and wish I didn't stay there at all.nnOn my first evening at the Marriott, the Hotel had a power outage. Although the entire street still had electricity and you would think such a large hotel would have a generator running for such a situation. There was no power, no lift working, nor the phone to contact reception. To make matters worse, management took an absurd amount of time to notify all the guests of what was going on. Due to this lot of people took several stairs all the way down and back up just to know what was going on.I was one of them. This could have been avoided if the hotel had better management in place. No compensation was provided whatsoever to me for this.nnThis was unfortunately not the only negative part of my experience.nIn most hotels, at check in it usually is a time the hotel greets and welcomes guests and provides a run down of the facilities and all services available or answer any questions surrounding the establishment. For the room price, I was expecting this level of service which I always received during my previous stay at different Montreal Hotels or around the world for that matter. However, I was barely greeted by front desk staff and just provided a card and my room number at check in. The person at the front desk did not smile back at me and service provided was incredibly dry and unwelcoming. I received the same experience at check out as well.nnMy room also didn't get cleaned on the first day although I left the room early and was gone for most of the day.nnI don't usually take time to write a negative review but this was incredibly disappointing. Although facilities at équité nice, the quality of service was not up to part at all for the price paid. If you are reading this review and wondering which hotel to pick, donDo yourself a favour and avoid this hotel.
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