The Ritz-Carlton, Montreal

Our stay at The Ritz-Carlton was nothing short of exceptional.nnWe especially enjoyed lounging by the rooftop pool and relaxing at the St. James Spa.nnThe staff were incredibly attentive, warm, and genuinely committed to caring for their guests.nnThe room, amenities, and overall atmosphere were elegant, comfortable, and thoughtfully considered.nnThe highlight of our stay was an unforgettable dining experience at Maison Boulud—every dish a culinary delight.nnA truly memorable experience for our family.

We had an extraordinary experience in January and I've been meaning to write a review ever since. We'd just gotten some incredibly good and hopeful health news - so as we walked up to the host stand of the Lounge, just inside the door, and I was crying. I hadn't intended it to work out that way - but that's how things unfolded. There was a lovely blonde woman working the host desk who was incredibly kind and thoughtful and caring, going out of her way to take care of us and make us feel comfortable. I wanted to thank her again for being such a lovely human - but the next time we were in the city but she was not there. We have been back two or three times since and not seen her. But we will always be grateful to her - and to The Ritz for having such lovely staff. It was a big time for us - and we will always remember that night. Thank you!

I would give this hotel 4 stars. Overall, everything was very good and I really enjoyed my stay.nnThe teams are, in general, extremely kind, welcoming, and professional, which makes a real difference. You immediately feel well taken care of.nnThe rooms are lovely, modern, and very comfortable. A special mention for the bathroom: the shower turns into a hammam, which is incredibly pleasant and a real plus after a long day. The gym is also very well equipped and easy to access.nnThe only disappointing point was the spa. While the welcome was very good, the massage itself was unfortunately not up to the level of the hotel. It felt more like being patted and shaken than actually massaged, which was quite frustrating.nnThat being said, I would happily return to the hotel without hesitation just not to the spa.

An absolutely unforgettable experience. Afternoon High Tea was perfection from A to Z. The food was exquisite, the tea selection outstanding, the service impeccable, and the décor simply stunning. We even arrived earlier than our reservation time, and they graciously seated us without any issue. Every detail was thoughtful and elegant, making the entire experience feel truly special. An insane experience in the best possible way. Worth every moment. Highly recommend!

Stayed for 3 nights with the family. Veronica and Arlene were so sweet and went above and beyond to recognize my young son’s birthday and make him feel extra special. Even prior to our trip, Veronica and the guest relations team reached out to ensure we had everything we needed for our stay. The hotel staff in general are very warm and welcoming and make the effort to engage with guests in every interaction.nThe rooms were lovely and spacious and had everything we needed to make our stay enjoyable. The restaurants are fantastic and gym is well equipped.nHighly recommend for a wonderful stay in Montreal.