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Reviews, get directions and information for Le Centre Sheraton Montreal Hotel

Le Centre Sheraton Montreal Hotel

About

Unparalleled Montreal accommodations - just steps from world-class shopping, dining, and entertainment.

Story

Le Centre Sheraton Montreal Hotel offers unparalleled Montreal accommodations, and boasts a prime location steps from world-class shopping, exquisite dining, and the entertainment district. Our personalized service and world-class Montreal accommodation are sure to bring you back again and again, whether you are attending meetings or visiting for pleasure.

Address: 1201 Boulevard René-Lévesque O, Montréal, QC H3B 2L7, Canada
Phone: (514) 878-2000
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H3B 2L7


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Hotel is awful big and bustling. Rooms are nice and club is great. Biggest issue is the elevators. I probably spent an hour of my 3 day weekend waiting on elevators. Gym was good for a hotel gym, with a number of weight machines. Location was central.
Stayed for 4 nights, thoroughly enjoyed it. The location is great, room is nice and modern, bathroom is large, shower is great. The gym is well equipped. The pool, hot tub and sauna are so nice to rewind and relax after a day’s sightseeing. The Sheraton Club at floor 37 is one of the best hotel lounges. All day coffee and snack, breakfast and evening hors d'oeuvre are great. Staff is friendly and helpful.nnThe only negative thing is you need to wait for elevators when the hotel is busy.
Beautiful hotel with good conference space and ideally for me located in town. The rooms are definitely a step up from most Marriott properties, and I exclusively stay at Marriotts. This location is one of my preferred spots for Montreal easily walking distance to amazing food and shopping.
We were genuinely looking forward to our stay at Le Centre, as it’s an older hotel with a certain charm. However, our experience was marred right from the start by a truly unacceptable hygiene issue: we found a disgusting stain on the toilet seat when we first checked in. I immediately reported it that night and asked if someone could come clean it. There was no follow-up at all.nnThe next day, I followed up again at reception, only to find out there was no record of my initial complaint. I showed the photo again, and yet, nobody ever apologized or acknowledged the seriousness of the situation — it felt as though it wasn’t their responsibility or concern.nnIn addition to this, guests should be aware that the bathroom has no fan, and the AC is the older kind that cycles on and off, which might affect your comfort depending on the season.nnAll in all, while the hotel may have some old-world charm, the service and hygiene standards fell well below expectations — especially for this price point. There are definitely better options in the area.
This hotel is a bit of a mixed bag. Pros: room is decent size, clean and updated. Bottled water is provided to members. Service is efficient and location is good downtown. Cons: Really bad sound proofing. Can hear neighbors clearly, people opening and closing doors and elevator sounds are super loud. Lots of parties too, making sleep difficult. They also charge $3 per piece of luggage to hold. I don't know any other hotel that does this... talk about nickel and diming your customers! Food was also not good. The price point is also extremely high for the product you are getting. Not good value for money. Overall I think the negatives far outweigh the positive so I would not recommend this hotel.nnEDIT: A manager has reached out proactively to provide some remedy to the above, which is much appreciated. Upgraded service and overall star level to reflect. 3.5 Stars
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