Fairmont The Queen Elizabeth

Warm Hospitality Despite Limited Services – Thank You!nnMy wife and I recently stayed at Fairmont The Queen Elizabeth while attending Company's Conference — our first time visiting the city!nnWhile some amenities and services were limited due to a union strike, we still had a memorable and enjoyable stay. The room was clean and comfortable, and we were especially grateful for the manager on duty, who went above and beyond to guide us and make us feel welcome. Her support truly stood out during our stay.nnWe did miss having access to the swimming pool and on-site dining, especially after arriving around 9 PM when most restaurants in the underground city were already closed. We had to venture out into the chilly evening to find food, which wasn’t ideal, but we understand the circumstances.nnThat said, we could see the effort being made by the staff and management to maintain quality service during a challenging time. Thank you again to the team — especially the manager — for making our first trip to Montreal a memorable one.

Certainly one of the best hotel experience I've had so far. This hotel is old, but was clean and well maintained. We were there for a professionnal event, which was including a cocktail followed by a group dinner. Not only the food was exceptionnal, but the quality of the staff was memorable: each of them was kind, helpful and had a high degree of concern regarding the excellence of their service. You could feel each of them was authentic and was caring about making the difference for their guests. If you're concerned about a quality variation due to a work conflict usual staff are on lock-out, that should not bother you at all. In fact, service might be even better than usual. Guys, thanks to everyone of you that were taking care of us that evening! I'll keep this one in my remains as one of the best I had!

Queen E is a beautiful hotel located smack in the middle of the city with easy access underground or a short walk outside to all the places I needed to be. Given the circumstances the staff did an admirable job covering the needs of the convention. The only disappointment was that the hotel charged full booking price even though many of the facilities were unavailable, left a bit of a bad taste.

Amazing stay even with limited access to amenities. Complimentary breakfast offered as compensation. Shout-out to Jonathan from housekeeping for this little touch in our room during the winter storm. A to go small bottle a lotion was a good idea for the dry season.nClean room, amazing staff & well located hotel.

We have stayed at the QE many times over the years. It is our first choice when visiting Montreal, being so well located, e.g. train station, subway, underground foot path. While it was sad to see it so quiet recently, the staff went out of their way to make sure we were comfortable. The complimentary breakfast was a nice touch with a good selection, including fresh fruit. We will continue to return.