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Reviews, get directions and information for Douglas Fir Resort & Chalets

Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Rd, Banff, AB T1L 1B2, Canada
Phone: (800) 661-9267
State: Alberta
County: Division No. 15
City: Banff
Zip Code: T1L 1B2



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Reviews
Our whole family loves it. Rooms are dated but functional. Each has its own wood burning fireplace, they provide the wood. The complex is a bizarre maze of buildings and hallways connected through various renovations and additions over the years. Well signed, so we were never lost, but a little odd cutting through the parking lot so many time to get to the other amenities. Young children love the amenities - huge two or three story indoor playground, water slides and outdoor hot tubs. The kids pool inside is too cold for our 18 month old to spend much time at. Though our kids get cold easy, so two of them wear shorty wet suits to all standard temperature pools.
7 years ago (02-05-2018)
It's a great place for families. It's not fancy at all. We stayed here for a girls weekend. It ended up being good because we could make as much noise as we wanted inside because we were in our own detached chalet. The single beds are a little small & not a tonne of room but we made it work. It could probably use a little updating & the maids should maybe dust the cobwebs in the corner. But it has lots of stuff in the kitchen & even has a dishwasher. We did have fun though!!
7 years ago (06-03-2018)
Was an amazing tucked away location. Very awesome if you have kids, loved the play structure and the waterslides. Cute little kiddie pool. Loved the wood burning fireplace in the room. Would certainly go back.
7 years ago (08-04-2018)
We had been going here with the kids for years. It is a lot of fun for the young ones. But, over time they have done nothing to make the rooms nicer. It is the exact same old dirty upholstery on the dining area seating as it was 10 yrs ago,there has been no upgrading whatsoever. Considering the cost of staying you'd think they would re invest the money into the rooms. We had started staying across the road but unfortunately, we were too late when booking. Like i say ,if you have small children this is the place to come with the water-slides and weirdly shaped hot tub. As for us after many,many, years of Douglas Fir we will be staying elsewhere in the future.
7 years ago (19-04-2018)
Went here for a girls weekend get away. It was nice, but could have used some TLC. The sofa bed looked quite old and there was a lot of scratches on the walls and coffee tables, the room itself was also showing its age. I think this would be a great place for people with kids, as they had an amazing waterpark (did not visit but walked past) and the outdoor hot tub was very nice. There was also an indoor hot tub and pool. The staff were quite friendly and professional, but one complaint I did have was at 9am one morning we could hear someone in the halls (who we assumed were housekeeping staff) playing a radio loud enough to wake us up.
7 years ago (01-05-2018)
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