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RBC Royal Bank

  1. Edmonton
  2. Edmonton Bank

Reviews, get directions and information for RBC Royal Bank

RBC Royal Bank
Address: 16909 103a Ave NW, Edmonton, AB T5P 4Y5, Canada
Phone: (780) 448-6980
State: Alberta
City: Edmonton
Zip Code: T5P 4Y5


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info
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Reviews
Been with rbc few years now never have i been stereotyped at any rbc besides this one. They claimed I was a thief stealing my own identity, after giving two pieces of ID because I came for a temporary card, they didn't give me. I tried asking for my money in cash they denied me. Both the clerk and manager were very unprofessional and rude in this matter, I've been pondering on shutting the account I have with them down due to that confrontation.
I had a weird situation where I had a refund processed on my cancelled rbc credit card; and I do not have any active business with RBC. After calling the 1800 number and being talked down to, and no resolution available… I randomly selected a call with the rbc mayfield branch. The person I spoke with was incredibly helpful and provided me guidance on the matter. It sounded pretty straight forward, so I went into a branch in St. Albert where they proceeded to tell me I needed to open an account and I would be charged interest on the funds… etc.nI decided to go to the mayfield branch to see if they could assist. They were extremely helpful, returned the funds to me, and I didn’t have to pay anything or set up an account.nAmazing, helpful staff at this branch
Phone representative named Liza was laughing while I expressed concerns about the lack of contact regarding their credit card. She told me after 2 missed payments RBC WILL NOT CONTACT YOU to remind you / get that missed payment and instead the IMMEDIATELY close out your account. When I was speaking with Liza about how I hadn’t received contact and how it is confusing as it differs quite a lot to TD who is willing to take the extra step to contact their customers she began chuckling and laughing, and then denying it all together when I pointed it out. Someone like that shouldn’t be in customer service if that’s how they treat their guests.nnRBC has shown me that unless you’re one of their richer customers they value you very little, and will have no problem laughing at you and your struggles. The kinda stuff you read about online but don’t expect to see as it’s just mind boggling people can act like that under a business name.
Excellent service with KeleighAn. She is very helpful also Friendly. I recommend to any new commer in canada or alberta.
Drive through ATM's direly need work, they say you can put approximately a couple dozen bills and cheques stacked for deposit without an envelope but every time only at this location I can put 8-10 crisp bills neatly in and it always gives an error message and spits all but a couple bills out. Half the time you'll wait in line for the ATM as well only to find out it's out of order without a cone or anything blocking it off and you have to make a loop and wait in line again
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RBC Royal Bank map

Directions to RBC Royal Bank with public transportation

172 Street & 103 Avenue 220 meters
908
912
921
172 Street & 103 Avenue 240 meters
908
925
172 Street & 103 Avenue 270 meters
912
921
925
Mayfield Common 270 meters
925
172 Street & 105 Avenue 350 meters
908
925

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