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RBC Royal Bank

  1. Edmonton
  2. Edmonton Bank

Reviews, get directions and information for RBC Royal Bank

RBC Royal Bank
Address: 16508 50 St NW, Edmonton, AB T5Y 0L2, Canada
Phone: (780) 944-7031
State: Alberta
City: Edmonton
Zip Code: T5Y 0L2


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info
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Reviews
Avoid this branch as much as you can. Unless you want unsolicited judgemental parenting advice along with your banking needs. Attended this branch today & absolute horrible customer service. The teller an older lady judged me for bringing my baby in with me who she couldn’t even see as my baby was covered with blankets & fast asleep. It was a colder day out today but I had to deposit money I couldn’t deposit on the phone or online or even drive through as it was foreign cash. Either way the teller proceeded to tell me I shouldn’t have came in and I told her my baby was fine I as a parent made sure she didn’t even feel the cold and that she was fine and she just judged me saying “not that little” tho she couldn’t even see how big my baby is.nnI then proceeded with completing the transaction with her and she told me to stay warm & I told her she could do the job without judgment next time as moms get enough judgement from everybody. She brushed it off and ignored me.nnI called and complained through the Rbc phone line who basically told me to avoid going into the location or find a different branch as the lady I referred to being rude to me could have been the branch manager. So basically told to avoid the location do online banking or drive out to another bank.nnSo instead of fixing the customer service they want to drive people away. Pretty logical.
I’ve always used this location for any of my banking needs and after my experience today I won’t be ever returning again. The teller who I dealt with today was very rude and not pleasant to deal with what so ever. She was an older lady, I couldn’t see her name anywhere. Cut me off before I could even finish explaining what I needed help with and told me she couldn’t help me. Kept saying to me what was going on with my card made zero sense and made me feel as if what was happening wasn’t actually. She was just straight up unfriendly, rude and is not someone who should be dealing with the public. My husband and I will never use this branch again thanks to her.
I Had Seema CHADA helping me sort out my mortgage situation. She was very helpful, always called in a timely manner, answered every question I had, very helpful. Definately have her as your mortgage advisor. Thanks Seema for your help.
I went for a Wire transfer and it still had 30 minutes to close she said its too late!! If you don’t love your job dont do it or leave it for better people!! Never heard something like that before!
I'm pretty new to the world of credit cards as a 20 year old and I went in looking to get my pin changed as I'm going out of town for a few days. This is also my first RBC account after using BMO. The teller was condescending from the beginning and cut me off after every word I said. I felt very disrespected and I will not be visiting this branch again.
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RBC Royal Bank map

Directions to RBC Royal Bank with public transportation

50 Street & 165 Avenue 60 meters
119
50 Street & 165 Avenue 80 meters
119
50 Street & 167 Avenue 140 meters
119
50 Street & 167 Avenue 190 meters
119
52A Street & 167 Avenue 220 meters
119

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