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Reviews, get directions and information for Marriott on the Falls

Marriott on the Falls

About

6755 Fallsview Blvd, Niagara Falls Canada
905-374-1077
www.marriottonthefalls.com

Story

The Marriott Gateway on the Falls Hotel is one of the premier places to stay in Niagara Falls and it is the ideal location for business and corporate guests. This AAA Four Diamond, five-star hotel, which is undergoing an expansive, $15-million renovation, is aptly named, serving as a Gateway to Niagara’s thriving convention, business and Fallsview areas.

Mission

PURPOSE OF OUR FACEBOOK PAGE:

This page was created to share news, photos and events concerning the Marriott Gateway on the Falls. We encourage guests of our property to connect with us and share feedback. Please send us your praise, concerns and suggestions. We want to make your stay memorable!

In addition to the standard Facebook Pages Terms of Use we ask that you please abide by our Posting Policy. This is a public and professional platform where we will do our best to ensure that the postings to this page comply with our standards.

Posting Policy:
• We will not tolerate any posting that is abusive, defamatory, threatening or obscene.
• Any disruptive or overly excessive postings will be removed.
• Impersonation of another person or posting of someone’s private information will not be allowed.
• Postings which violate any law or regulation will be removed.

Impressum

If you’re planning a vacation to the breathtaking natural sight of Niagara Falls, staying at the Marriott on the Falls makes your visit even more remarkable. Considered one of the best Niagara Falls hotels in terms of comfort, amazing views of Niagara Falls, service, and amenities, and boasts a team who is dedicated to making your stay memorable with fun events and activities, the Marriott on the Falls is one of the best hotels near Niagara Falls for all these reasons and more.

The recently renovated Marriott on the Falls hotel is the closest hotel to Niagara Falls. This stylish Niagara Falls hotel features an open concept lobby, various room upgrades, and internet access throughout the entire property. In a prime location on Fallsview Boulevard, the Marriott on the Falls is just minutes away from:

Niagara Falls
The Fallsview Casino
World-class wineries
Award-winning golf courses
Nightclubs
Upscale dining
Delectable restaurants and utterly comfortable rooms await you at the hotel. We’ve crafted every inch of the Marriott on the Falls to cater to your every whim for a dream vacation.

Address: 6755 Fallsview Blvd, Niagara Falls, ON L2G 3W7, Canada
Phone: (905) 374-1077
moc.ttoirramsllafaragain@vreser
State: Ontario
County: Niagara Regional Municipality
Zip Code: L2G 3W7


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Reviews
This was one of the most disappointing hotel experiences I have had. The view was the only thing worth mentioning positively. Everything else fell far below the standards I would expect from a Marriott, especially considering the extremely high price.nnThe room was very basic and lacked even the most common amenities. The fridge was completely empty, with not even a complimentary bottle of water. Only two coffee pods and two glasses were provided, which felt cheap and inadequate. To make matters worse, both the shampoo and conditioner dispensers were empty.nnThe service was poor and unprofessional. Staff showed little attention to detail or concern for guest comfort. It felt as though the hotel relies entirely on its view while neglecting the quality of the actual guest experience.nnFor the amount charged, this stay was simply not worth the money. I have stayed in much cheaper hotels that offered better service, better amenities, and a much more welcoming atmosphere. I left feeling disappointed and frustrated.nnI would not stay here again and would not recommend this hotel to anyone.
The hotel is mostly great, staff is awesome and it's well situated on the quiet side of the falls. Rooms are large and clean. If you aren't staying in a room with falls views there is a large window where you can see it next to the elevators which is a nice touch. Only reason why I'm rating this hotel a 4 is because of the situation with the elevators. I feel like if you're on a lower floor you're just screwed sometimes. I was on a high floor and it'd be full before we hit floor 12 and we'd hit half the floors below that but we were at capacity and nobody could get on. I felt fortunate that we were on a high floor because elevators were already slow but at least we could get on when they stopped by...
We stayed in a high-floor suite and the view was absolutely wonderful. Being able to watch the Falls illumination show at night was amazing, and seeing the sunrise shine over the Falls felt peaceful.nnThe room was fairly clean, and had good sound insulation, making the stay comfortable overall.nnHowever, the bathtub was clearly not cleaned properly. As soon as we filled it with water, unidentified dirt floated to the surface, making it seem like they didn’t expect guests to actually use it.nnThe breakfast buffet had limited options, and the dining area didn’t feel very clean. The tables were extremely sticky.nnThe hotel provided a $20 restaurant credit, but even for takeout orders they automatically charged an 18% tip, which felt quite unreasonable.nnAlso, the online menu didn’t clearly state the currency. We assumed the prices were in CAD, only to later realize they were “maybe” in USD after getting charged. Because they charged more than the prices in menu.nnEven the front desk staff seemed unsure at first and “guessed” it was USD because the converted amount to CAD “looked about right,” which made the whole situation quite confusing.
We had a wonderful stay at Niagara Falls Marriott on the Falls. The room was very clean, including the fresh linens and well-maintained facilities. The highlight of our stay was definitely the breathtaking view of Niagara Falls right from the hotel. Check-in and check-out were smooth, and getting in and out of the hotel was very convenient, which made our trip even more relaxing.nnThe only suggestion we would make is for parking to be complimentary for hotel guests, as this would make the overall experience even better. Overall, an excellent stay and we would gladly return!
The room was absolutely gorgeous, because of the stunning view. The hotel however, can do better. The elevators were EXTREMELY slow. There are 4 in total, but the wait times are high, and when you get in, everyone at the lower floors are waiting for an elevator as well. We stopped at almost all the floors while going down, after waiting for about 5 mins for it to even arrive. There’s also no bottled water in the rooms, and the refill station in the lobby was empty both times I tried visiting for a refill, which is a big inconvenience after stopping at every floor while getting down.nnThe wifi was not connecting at first, and after connecting it worked for a few minutes and then stopped. When i called room service, they simply read out the phone number of support and asked me to call them. After calling the provided number, it disconnected after a couple seconds. Something as basic as wifi is better done by local diners nearby as compared to a fallsview hotel.nnThe room and service overall is pretty standard but they can definitely improve in other areas.
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