Hilton Niagara Falls/Fallsview Hotel & Suites

The guest room was great. Comfortable bed. Big with a couch as will as a desk.View of the falls and a fireplace in the room. I couldn't get it to work mind you. The conference room was good for us and the breakfast and lunch provided were quite good for our large group. Parking was a bit awkward if you didn't want to pay. I paid but some others decided not to and had to walk out side in the rain.
4 7 years ago (26-10-2017)

The room was clean and comfy and the staff were friendly. I forgot a razor and the guest services crew were quick to bring a complimentary shaving set up for me. The one thing to note is that not all rooms are copycat of one another. We stayed in a falls-view king jacuzzi suite a previous time and that room was laid out differently and seemed more up to date (an electronic window between the bedroom and bathroom vs folding windows, for example). However, the comfort and enjoyability of the stay was the same. If you select the falls-view side and a high floor (both 23 and the 30-something of our previous stay were beautiful) you should be very happy.
3 7 years ago (19-08-2017)

Nice hotel. You will have some nice views of the falls. If you are able to get a higher floor. Price is a little on the high side for what you get. Breakfast buffet is expensive for the food offered. Washroom was nice with a jacuzzi tub and separate shower.
4 7 years ago (24-10-2017)

Disappointed Hilton! False fire alarm and stay on the line for everything! I was there with my family to relax and with a beautiful view of the falls, but.... The hotel is beautiful, and the bedroom is great, not so clean, but gorgeous bed, good bathroom. The problem is more then they can handle. It's not a cheap hotel. Imagine you waiting 10 minutes to take the elevator to go sleep, or your son waiting in a line to slide in the pool, waiting 30 minutes to take breakfast, frustrating... In the middle of the night, the fire alarm terrifying all family and put everyone to go to the stairs, after 30 floors nobody in the staff know what was happened, no information, just false smiles, no excuses.... How an hotel with 51 floors can be unprepared to terrifing all guests in the middle of the night without reason? Training?
2 7 years ago (29-10-2017)

It was great! The service was amazing, and the employees were very polite and helpful. The room where i was staying had an amazing view of the falls and the fireworks. I had. A spectacular time, but i rate it 4 stars because the pool isn't great, but it has a water slide, and the Breakfast Cafe required a very long wait, which was around 20-30 minutes. Overall, it was a great overnight trip, and I would recommend Hilton Hotel.
4 7 years ago (31-08-2017)