Lowe's Home Improvement

I've had 3 amazing experiences at this particular Lowe's location and now make the trip from just north of Edmonton, passing multiple other Lowe's on the way to visit this South Edmonton Common Lowe's. Kevin and Stephanie have both treated me with the best customer service I've experienced at any hardware store. They made what was an expensive purchase even better when the item went on sale and I was able to get the price match. I'll be back in the summer to use those savings on a new lawnmower that I've been eyeing.

Visited Lowes home in south common for the first time, quite big, they have an extension on the left side of the building where we found green turf we were looking for, looks like the garden section cos there are lots of flowers, all garden equipments/wares, Also checked out their curtain/drapery section, found some lovely curtains and double curtain rods that can hold two curtains at once. They have alot as well, different sections, from home ware section, appliances section, garden wares, real flowers and fake decor flowers, wheel barrows, artificial grassturf, bathroom wares, laundry washer, dryer, microwave, dishwasher, gas cooker, all home appliances actually.

Bread Persaud the Assistant Store Manager was extremely helpful, when we bought a Natural Gas barbecue. My husband and I were very satisfied with the service he provided. Bread went out of his way to provide and shared his knowledge. It was a wonderful experience purchasing the barbecue. Thank you Bread for the wonderful service you provided.

I was at this location Friday early evening with my elderly father to help pick him out some laminate flooring. There is a sign that lowed posted this is heavy don’t worry we will help you and not a soul around so I loaded it as my elderly father could not assist which is fine but when I got up to the self check out there was 3 male employees standing chatting at the tills and you think one of those men would offer to help me out they could not be bothered I was so baffled like I’m 125lb female those packs of boards are like 50lbs not one man steeped up to offer any sort of help so I ended up doing it myself. I’ve never received this at Home Depot so now our business will go there. I’m embarrassed for lowes and that kind of service.

I never write reviews but I was very unimpressed with my visit to the South Common Lowes location. I visited the store today to get pick up some items for my fathers business, but I find I was being profiled and nobody was willing to go out of there way to help except to watch at the end of the isles to make sure I wasn’t stealing. Ended up not purchasing anything and will be taking business to Home Depot!

I have never met anyone more argumentative than Debra on customer service. Loses have officially hit a new low. Came to return a piece that their sales associate recommended for my toilets. Didn’t have the bar code because it got wet and it didn’t even fit properly. She told me to go back to the store I purchase the items from coz they changed their computer service and she can’t help me. Highly argumentative and clearly lacks basic people and customer service skills.

Terrible experience. Prices higher than Home Depot. Not a single checkout open. Rude cow in pajama pants at the Customer Service counter refused when I asked if she could check us out. Finally found a staff member willing to open a register. Not sad this company is going under in Canada.

I love this store. Very kind staff. Also, how awesome is it that Lowes opens at 6am! This is my main reason for loving this store. No where else is open before I get to work and sometimes I need something for the day.

My husband sent me to pick up parts for a furnace installation. He checked online to see what was in stock. I had a picture, a part number and a price. I asked 3 people for help to find the part and was in the store about 30 minutes. Note: There was almost no customers in the store. The 1st associate I asked for help. Told me “I don’t know” The 2nd associate I asked said “probably at the back of the store” The 3rd associate tried to help but couldn’t find it. Then suggested I talk to another associate who was helping someone else. When the 4th associate finally had time for me after at least 15 minutes. She did successfully help me find the part my husband needed. So although I was glad I could help my husband by picking up parts, it was a frustrating experience.

Never been to a Lowes before, always home Depot for my hardware needs but since HD was closed on labor day I ended up here and am so glad i did. First off, huge sales , some really good deals before winter kicks in. And the best part, excellent service. Almost everyone acknowledges you, with big similes , checks if your doing ok and helps you find stuff if your unable to. Lowes is my go to place here on !