Pro Hockey Life South Edmonton

Was at the store with my family on a friday night, my son was excited to get his first jersey. The manager kicked us out of the store for being loud and annoying while my son was laughing, he asked us to put the stuff we picked up back where we found it. A store like this should have some courtesy and clean up after customers especially if it’s one jersey. The so called manager kicked us out and said we were showing him an attitude. Will not be returning after being embarrassed infront of the store for doing nothing wrong but being coloured skin apparently.
7 years ago (06-04-2018)

While the gentleman I dealt with was pleasant enough (once he finally finished walking around with his coffee) the store itself is a joke... one size of skate to fit? Kind of makes it tough to make an educated purchase. If this company wasn't owned and operated by another company with a big bank account would they still be around? Will do my best to support the smaller family owned shops moving forward.
8 years ago (27-11-2017)

Customer service is brutal at this location!!!! Spoke to manager about it and he didn't seem to care. I would recommend you go to the West End location or a different store if service is what you expect to receive, six staff two customers and still no interest in providing the service you would expect.
7 years ago (09-03-2018)

Four employees and I'm the only one around but no one figured to ask if I needed help. Thought maybe walking circles in one section would give that hint away. Finally found what I'm looking for and went to the cashier who didn't say anything besides the total. Bad service. I've worked retail for years and I've never seen it this bad.
7 years ago (14-03-2018)

Horrible customer service. I'm not one to give a bad review in any situation but when even the general manager shows he doesn't care and says these reviews don't matter to him I had to. Well done buddy. ... if you need anything I suggest Ryan the GM at the Mayfield store. Was willing to help even though it wasn't an issue with his store.
7 years ago (08-01-2018)