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Reviews, get directions and information for Courtyard by Marriott Toronto Downtown

Courtyard by Marriott Toronto Downtown

About

Experience Toronto, Canada from Courtyard by Marriott Toronto Downtown, the world's largest full-service Courtyard by Marriott. Our hotel's city centre accommodations and relaxing public spaces are renovated and located near Eaton Centre and more.

Address: 475 Yonge St, Toronto, ON M4Y 1X7, Canada
Phone: (416) 924-0611
State: Ontario
County: Toronto Division
City: Toronto
Zip Code: M4Y 1X7


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We showed up on Tuesday Aug 6 on an early early flight in and went into the hotel to drop off our luggage until check in time, and the hotel was beyond accommodating as they checked us in right then at 7:30 am! This was super super fortunate as I have a disability and it made it so much more easy to enjoy the first day of our trip. As well as they were beyond accommodating on our last day as we had a late flight out and they held our luggage in stowage through the day. Would definitely stay again as well as recommend to anyone wanting to stay downtown Toronto at a decent rate
I recently stayed at the Courtyard Downtown Toronto Marriott, and it was a nightmare from start to finish. We found bed bugs in our first room, which was absolutely disgusting. After complaining, we were moved to another room, only to find more bed bugs there!nnWhen we reported the issue to the manager, we were promised a resolution, potentially to have our clothes washed at a nearby Marriott hotel. However, when the morning shift manager came in, nothing had been done for us. They refused to offer a refund and never followed through with the laundry service.nnThe lack of care from management was shocking, and we were left so scared that the hotel potentially has a serious infestation issue which they are dismissing. I cannot recommend a stay here as just the cost to your mental health and the financial cost to treat and clean everything is significantly more than the cost to stay here for two nights. The management doesn't care about addressing the problem or compensating guests for their awful experience. Avoid at all costs!nnNote, after showing them pictures and trapping some bugs they tried to say it was inspected and they didn't find anything but refused to show me a report from this inspection.
We stayed here for 3 nights in late August. Very central location, well connected to both metro and trams and with plenty of shopping & food options nearby. The staff is very friendly, rooms are clean and spacious. We had the hotel breakfast and think had decent assortment and quality. Only negative for us was the sink was located outside the bathroom, a little inconvenient but nothing we couldn't deal with. definitely recommend
The only thing that is a little bit disappointing. There's many photos of the pool here on google, but it doesn't actually exist. Other than that, I wouldn't normally pay for valet parking, but parking in that area is so expensive anyway, it's worth it. I was rather surprised how fast the valet was at retrieving my vehicle.nnAnd the manager was very nice. He held the elevator door open for quite a while and waited for me to get to the elevator and get on first, very polite and professional. We then engaged in the elevator with polite conversation.
I travel quite a bit for work and this place was spectacular. From the check-in process, the helpfulness and friendliness of staff, to having free laundry and detergent!, I loved my stay here. The distance from both the subway and the location of my conference was very walkable, too, and I felt safe. Bonus: there is a 24/7 Shoppers Drug Mart so that I could purchase things as I needed. At the end of my stay, my flight was cancelled and then rebooked, and throughout, staff had no issue with my staying to work things out in the lobby with my flight, and even offered me a complimentary bottle of water. I can't speak highly enough of this place. Thank you for a wonderful stay!
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