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Hilton Toronto

  1. Toronto
  2. Toronto Lodging
  3. Peel Regional Municipality Lodging

Reviews, get directions and information for Hilton Toronto

Hilton Toronto

About

4 star hotel with 600 rooms in the heart of Toronto's entertainment, fashion, theatre and shopping districts. Dining options include Tundra Restaurant and Bar, 24/7 In Room Dining and Ruth's Chris Steak House.

Story

The Hilton Toronto hotel offers superb fine dining, elegantly stylish guestrooms while ideally located steps from stunning attractions. Across the street from the Four Seasons Centre of Performing Arts, and walking distance to the CN Tower, the entertainment, fashion, theatre and financial districts, this downtown Toronto hotel will accommodate your every need.

Address: 145 Richmond St W, Toronto, ON M5H 2L2, Canada
Phone: (416) 869-3456
moc.notlih@otnorot@ofni
State: Ontario
County: Toronto Division
City: Toronto
Zip Code: M5H 2L2


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
We had a fantastic experience at the Hilton Toronto. Great breakfast. Our waiter was super friendly and made sure we had everything we needed. Ali was incredibly attentive and friendly.nHis warm personality really added to the overall experience. Highly recommend this place—and ask for Ali if you can! The room was great and the front desk stuff was also attentive. We enjoyed our stay!
Nice central location in the city. Lovely executive lounge on the top floor which serves breakfast in the morning and hor d'oeuvres from 5-7pm for Diamond members. Our room had a nice layout and was very comfortable. They have a selection of larger rooms on the executive floor. The pool is indoor and outdoor with a connection in between but there was no hot tub.
Nice hotel. Really expensive for a basic room but that's common for downtown now. Friendly staff. Great AC in each room. Some rooms have nice views too.
I moved to this hotel after 2 nights at the DoubleTree. I hadn't been sleeping so messaged at 7am asking if they had a room. Carlos messaged back and said they'd be able to get me in as soon as I was ready. I went over right away and they gave me a complimentary diamond upgrade to a high floor room with a view of the square. Carlos was at the desk to check me in and had remembered our conversation and was so friendly. I had been in a pretty sad mood and I was so grateful for his welcoming presence. When I returned to my room later, a few snacks had been delivered. I felt so special and was surprised by how excellent the hospitality was. Loved this hotel and would definitely return
I am deeply disappointed with my recent stay at the Hilton Toronto. From the moment we arrived, our experience was marred by harassment from security, which completely overshadowed what should have been an enjoyable getaway.nnWe were repeatedly approached by security due to alleged noise complaints, despite not being unreasonable or loud in our rooms. After the first complaint, we chose to move on and not escalate the situation, but to our dismay, security came back a second time. This time, they simply stood outside our door, without knocking, presumably waiting for us to slip up. We only realized they were there when we went to leave our room. This intrusive surveillance felt incredibly uncomfortable and invasive. We were informed that there were noise complaints at 11:00 PM and 11:30 PM, yet we weren’t even in the room at those times—our Uber returned at 11:40 PM, which shows that the accusations were completely false. It honestly felt like we were being unfairly targeted, and I can’t help but wonder if it was due to us being people of color or because I am trans. It’s hard to imagine any other reason for this excessive monitoring, especially when they could have simply knocked or called us to resolve any issues.nnWhat makes this even more frustrating is that when we moved to our second room, we received no complaints at all. This clearly demonstrates that we were being unfairly targeted in the first room, further proving the unjust nature of the treatment we experienced.nnThis over-surveillance completely ruined our evening and our ability to enjoy the hotel. Not only was the experience uncomfortable, but it was downright distressing to feel like we were being watched without cause.nnTo make matters worse, when I asked for a complimentary upgrade as a Gold member, I was told in writing that I would need to pay an additional $50 to be considered for one, despite the fact that I had already emailed in advance with a detailed request and should be free based on availability. They claimed they had no record of my upgrade request and offered me just one continental breakfast for two rooms booked under my name stated as just policy.nnThis experience was appalling, especially given the competitive nature of the hospitality market. I expected better from a brand like Hilton, but instead, I was left feeling unwelcome, harassed, and completely disrespected. This stay was a complete disappointment, and I will be thinking twice before considering Hilton properties in the future.
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