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Reviews, get directions and information for Pantages Hotel Toronto

Pantages Hotel Toronto

About

Located in the heart of downtown Toronto, Pantages Hotel is a lifestyle hotel steps away from the best shopping, dining and entertainment in the city.

Story

Amid the best dining, shopping and entertainment Toronto has to offer, sits the Pantages Hotel. Designed by world-renowned architect Moshe Safdie, the personality of the hotel is inspired by the Theatre focused neighbourhood. When traveling for business or leisure, guests can find all the very best that Canada’s largest metropolis presents!

Address: 200 Victoria St, Toronto, ON M5B 1V8, Canada
Phone: (416) 362-1777
moc.letohsegatnap@ofni
State: Ontario
County: Toronto Division
City: Toronto
Zip Code: M5B 1V8


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Terrible service from housekeeping. First of all, they charged us $15 for 2 Evian bottles which we never drank. Then, my poor husband was struck with the flu and because we had to replace all the bedding they charged us another $85+HST!!! Then, the toilet was not working and they refused to move us to another room without additional charges "assuring" us that it was working before we arrived and it must have been my husband's fault! I seriously considered dragging my husband to St. Mike's across the street and all they do is bring me a flimsy toilet plunger and replacement bedding for a twin bed (our bed was king size). The two stars are for the great service at the bar. I apologize, his name escapes me but really nice guy. Otherwise, the location is OK, noisy with the hospital outside our window. Room was tired and run down but clean.
7 years ago (12-02-2018)
Awesome boutique type hotel. Customer service at the front desk was top notch. Room was very spacious and comfortable. Furniture starting to show its age, several paint scratches. Great central downtown location. Overall, great experience. One con...no plugs on the desk or night tables. I was there overnight on business, not convenient for working. I had to move the bed to find an extension cord behind it to plug in my phone overnight. I ended up forgetting my charger as a result
8 years ago (10-01-2018)
The overall location is great, and the hotel room was modern and chic. Loved the spa as well, which came with a Jacuzzi, sauna, and a steam room. The gym equipment were good to use, although there was a few the could've been tightened. My only minor complaint is that the room smelled strongly of cologne that won't leave my bag alone still. I'd stay again though. The rain shower head was so nice!
8 years ago (16-01-2018)
The hotel is conveniently located in downtown Toronto. Steps away from Eaton Centre. My room is equipped with a kitchenette and refrigerator. The rooms are a bit dated but more than adequate for my needs. The staff are friendly. No complaints. Will definitely consider this hotel for any future business travel.
7 years ago (14-02-2018)
I don't know why the reviews are so low. I stayed here for a work conference and have nothing terrible to say about my experience. Room was clean, staff were friendly, no problems with check-in or check out. Great location and hotel staff did a great job cleaning my room everyday.
7 years ago (26-02-2018)
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