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Reviews, get directions and information for Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

About

Located in the heart of the business and entertainment district, the Sheraton Centre Toronto is only steps away from all that Toronto has to offer. At Sheraton, 'Life is Better When Shared'.

Story

Sheraton Centre Toronto Hotel a CAA/AAA Four Diamond hotel near all of Toronto's attractions and connected to the financial and entertainment districts by way of the PATH, a 16-mile underground network of shops and services. Shopping, Mirvish Toronto theatres, world-class dining at downtown Toronto restaurants, and Toronto museums are steps away.

Enjoy the largest indoor/outdoor heated Toronto Pool and stay cool with a drink and some snacks from the Splash Bar. Relax with the kids and enjoy the weekend poolside!

Address: 123 Queen St W, Toronto, ON M5H 2M9, Canada
Phone: (416) 361-1000
State: Ontario
County: Toronto Division
City: Toronto
Zip Code: M5H 2M9


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I had the most incredible experience of my life! The hotel was gorgeous, and the staff was friendly, kind, and caring the whole time. They were able to get us a two-hour extension. We did our first 48-hour trip in Toronto, and let's just say this is the hotel we will be coming back to. The pool was so amazing that my little guy actually wanted to go swimming for the first time and loved it! Now he wants to swim every day. I just can't believe how amazing the experience and the staff were. If you're looking for a hotel, definitely book with them!
Toronto Review 17/17: We stayed at this pretty nice hotel while in Toronto for a few days. Check-in was pretty easy, with the hotel having a nice lobby, and the staff in general was very friendly. The biggest pro for this place is that it's right near a bunch of places to visit. From Nathan Phillips Square being literally across the street to a bunch of museums only being 10-15 minutes away walking, it was excellent for the two of us.nnThe rooms were decent with good internet, though they were missing a few things found in better hotels. I think the space could have used another chair or two, as there weren't that many places to put things down. The room felt a bit dark otherwise, and the shower could have used a bit more pressure. Also, breakfast isn't included, but that isn't always the case. We personally didn't check out the sauna, pool, or gym as we were both busy every day. In terms of leaving, they were able to quickly arrange a car service to get us to Billy Bishop, and the price was actually reasonable, being better than Uber or otherwise.nnIf you're looking for a perfectly fine hotel in the middle of everything, I would recommend this place. It's not the best hotel I've ever been to or close to, but it was good, and it definitely fit the purpose. Just need those little things to be an all-star spot.
Great Hotel...Great Location! Front Desk staff, Tyson, welcomed us and was extremely helpful and accommodating. We have stayed here twice in 2-years and love the centric location to the city - extreme walkability to Toronto. The underground runs from this Hotel to Union Station. Rooms are comfy and the pool very relaxing! Love this place! I'll be back soon!
Smashing IT! nnThe Sheraton Centre Toronto Hotel is a magnificent getaway!nnWhether you’re visiting Toronto for the first time or you’re a local looking for a well‑deserved weekend retreat. This stunning hotel is warm, welcoming, and comforting in a way that feels like stepping into your best friend’s home or staying with that favourite cousin who always makes you feel at ease.nnPerfectly nestled in the heart of downtown, the Sheraton sits steps away from the TTC, incredible restaurants, cozy cafés, movie theatres, the Eaton Centre, and endless shopping options. No matter the season, it’s an ideal home base for exploring Toronto. You’re also just moments from Nathan Phillips Square, where summer markets, winter fairs, concerts, and ice‑skating bring the city to life all year long.nnBut the true hidden gem of this hotel is The Garden.nnThe Garden is a dreamlike retreat tucked quietly within the property a lush oasis filled with greenery, flowing waterfalls, and peaceful corners to unwind. It’s beautiful at any time of day and in every season, offering a rare moment of calm right in the middle of the city’s buzz.nnWhether you’re here for vacation or simply craving a little escape, the Sheraton Centre Toronto Hotel delivers a magical ambiance that nourishes both heart and soul. Treat yourself to a stay and you’ll be so glad you did.
We didn't get our initial room. Our upgrade was; higher floor away from elevators? We finally got a credit to purchase within the hotel. Day two, no housekeeping service. We were gone from 1h00 pm to 5h30 pm and came back to our room; no beds were done, towels not changed, recycling basket full, no more Kleenex...nnIt's unfortunate, because the location is amazing! And the restaurants around are incredible!nnHopefully for future guests your experience will be be wonderful!
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