Toronto Western Hospital

Been coming to this hospital for my appointments, specifically the Movement Disorder centre.nnThe doctors in the Movement Disorder centre 7th floor are nice and helpful. They changed and adjusted the medication that I take. They do quick check-ins to see where I'm at, maybe a test here or there, and then I'm on my merry way to book another appointment in 6/9/12 months.nnSometimes when you check-in, you could either be waiting for less than 10 mins and then get called in... Or you could end up waiting 2 hours to get into your appointment. Sometimes they really do be backed up, and other times, everything is moving rather quickly.nnThe hospital itself on the main floor has a food court Time Hortons, Booster Juice, some deli sandwich shop etc. and a Shoppers Drug Mart. The lobby area is huge with lots of chairs/seating area. There's also a help desk there where you can ask your general questions or get directions for where you need to go.nnThere's this electronic map that shows you the floor plan of the hospital and all the various areas and departments.nnAt this current time, you cannot enter the hospital through Nassau entrance. They're doing construction there and ripping up the ground. You can enter through the Bathurst entrance.nnThe only thing that I don't like is how long it takes to get to the hospital. On a good day it takes an 1 hour and 40 mins to get here. On a bad day, it takes 2 hours and whatever to get here. The doctors said that they could try to refer me to a movement clinic that isn't in downtown Toronto, but there's basically no movement clinic that isn't in downtown Toronto. So, I guess I'm just stuck traveling about 2 hours both ways to get to the hospital and back home.nnBut, other than that, so far, the hospital has been good to me.

Our family member was admitted into ICU at this hospital. Communication between the staff and family was unbelievably poor to nonexistent. We waited hours before we finally got the staff to acknowledge our presence, and then we had to wait hours again just to get a doctor to talk to us. At no time did the staff proactively reach out to talk to us, even just to give us an update.

I had to go to ER for an IV and tests. The receptionist and medical staff were all very nice. I was lucky to be triaged and treated quickly. And when I was in pain, the medical staff showed a lot of sympathy and care. Also, the online portal to see your test results is pretty cool

Not a fan of hospitals. But had to go, been having some back issues. Very confusing hospital but never even had to ask, there were staff offering to help me and guide me. Holding the elevator and offering their assistance. Very friendly. Had an appointment so didn't have to wait long. The doctor I saw was fantastic and kind. Took her time going through everything. Great experience.

I really appreciate all the care they provided for my family member who was suddenly feeling a severe stomachache. We were professionally greeted, got bloodwork done right away. The emergency doc was very accommodating throughout the process.