Toronto Western Hospital

The best care from all of the staff! Unfortunately the place is overwhelmed with patients. 13hours in Emerg! And lots of homeless everywhere on the 1st floor allowed in because of the cold. I would have given 5 stars but I was disturbed to the point of a panic attack by noisy visitors to the other person in my room and the nurses said they could not do anything about it! But if anyone reads this from the hospital, keep up the good work and thanks for making me better!

Been coming to this hospital for my appointments, specifically the Movement Disorder centre.nnThe doctors in the Movement Disorder centre 7th floor are nice and helpful. They changed and adjusted the medication that I take. They do quick check-ins to see where I'm at, maybe a test here or there, and then I'm on my merry way to book another appointment in 6/9/12 months.nnSometimes when you check-in, you could either be waiting for less than 10 mins and then get called in... Or you could end up waiting 2 hours to get into your appointment. Sometimes they really do be backed up, and other times, everything is moving rather quickly.nnThe hospital itself on the main floor has a food court Time Hortons, Booster Juice, some deli sandwich shop etc. and a Shoppers Drug Mart. The lobby area is huge with lots of chairs/seating area. There's also a help desk there where you can ask your general questions or get directions for where you need to go.nnThere's this electronic map that shows you the floor plan of the hospital and all the various areas and departments.nnAt this current time, you cannot enter the hospital through Nassau entrance. They're doing construction there and ripping up the ground. You can enter through the Bathurst entrance.nnThe only thing that I don't like is how long it takes to get to the hospital. On a good day it takes an 1 hour and 40 mins to get here. On a bad day, it takes 2 hours and whatever to get here. The doctors said that they could try to refer me to a movement clinic that isn't in downtown Toronto, but there's basically no movement clinic that isn't in downtown Toronto. So, I guess I'm just stuck traveling about 2 hours both ways to get to the hospital and back home.nnBut, other than that, so far, the hospital has been good to me.

Our family member was admitted into ICU at this hospital. Communication between the staff and family was unbelievably poor to nonexistent. We waited hours before we finally got the staff to acknowledge our presence, and then we had to wait hours again just to get a doctor to talk to us. At no time did the staff proactively reach out to talk to us, even just to give us an update.

I want to say about our huge gratitude to the wonderful doctor Mallia Albert from the emergency department. My husband who was in a car accident got to him. It is impossible to describe how much care, empathy, warmth the doctor showed to us! Honestly, I have never seen such professionals! We are immensely grateful to him for all his explanations, advice and treatment! Thank you, doctor!

Staff was helpful and friendly but the emergency wait times are absurd. Honestly, we came here since 8pm and it’s currently 3 am and all we got so far was a ct scan done. Absolutely insane and completely unacceptable