Toronto Western Hospital

I’ve passed through the emergency area here a few times, and the experience there can be intense. The environment isn’t always the cleanest or most pleasant — there are moments where it feels overwhelmed, especially late at night.nnThat said, it’s important to understand the context. Emergency departments deal with extremely high-pressure situations, including mental health crises and a constant flow of patients, which clearly impacts the environment. The staff here deserve credit — from what I’ve observed, they’re working under very demanding conditions and handling it as best as they can.nnOutside of emergency, the hospital feels more maintained and organized. My interactions with the lab team have been consistently positive — professional, efficient, and respectful. Security is also very active, which makes sense given the volume and type of situations happening around the emergency area.nnBest to know: emergency can get very busy and overwhelming, especially at night.nPositive note: staff across departments appear committed and hardworking under pressure.nnOverall, not a perfect environment in emergency, but a reflection of how much this place is dealing with on a daily basis.

I came to the hospital for a scope with the bariatric unit and all of the staff were amazing.nThe intake process was seamless and they told me they were a teaching hospital and asked if a student could find a vein.nI told them i always struggle with medical professionals finding my veins,nBut they were welcome to try.nThe staff was very friendly and professional and skilled.nThe student/doctor listened to me and found a vein immediately.nI was very impressed with their professionalism and their skills.nGoing for regular bloodwork has been a struggle for me but for them,nFinding a vein was seamless. The whole procedure from start to finish was impressively easynAnd i got procedure notes and pictures before i got home.nI am very impressed with their professionalism and level of care as i come from a small town and have not experienced that level of care before.nEveryone I encountered from reception to cleaning staff and everyone in between have been very welcoming and professional despite the circumstances they encountered.nI would return and recommend the hospital going forward.nGreat experience!nThank you

Nurses are good. Terrible bedside manner from attending doctors though. If you leave your assigned area to use the washroom or for any reason it will take hours for that attending to come back. They don't even respond to the nurses asking them to attend. We have been here for 25 + hours due to reasons above. Our MRI was at 845 the night before and 945 today we're still waiting gl to be discharged or told something. Nobody here will do anything outside their immediate duties. 8am one morning to still here at 945 the next and counting. Horrible

I had an outstanding experience at this hospital during a very difficult time. I'm incredibly grateful for the care they gave to my dad from the time I'm walked into the ER to the time he was discharged. The nurses were so attentive kind and reassuring. The doctors took the time to listen and explain everything clearly and made us feel confident and in care. The teamwork and professionalism across every department stood out. Thank you everyone who played a role in my Dad care. You all made a stressful situation so much easier and I and my sister will always be grateful. What an amazing team of professionals. Thank you.

I didn't get his name but my wife was here for an ophthalmology appointment. Her eye was patched up and as we were walking in the gentlemen assisting with traffic in and out of the round entry way was the most friendly polite man I've met in ages. He wished my wife good health out of the blue and had a genuine smile on his face. This man deserves everything good in life, thank you so much - you left us with a lasting impression that we will never forget. Kindness goes a long way!nnShout out to Dr Devenyi and his staff in the Opthalmology department, you have all been wonderful - a pleasure to meet you all. We are very grateful.nnThank you!