Tim Hortons

I have a few reasonable pet peeves. Firstly, the flat bread pizzas tend to rarely be properly cut. I like to believe that using a pizza cutter with slightly more force isn’t that difficult. Secondly, and most importantly. When donuts are purchased. Putting them inside a small brown little paper bag. When the donut icing smears, melts, rubs off onto the paper bag. You get disgusting garbage crap treats. I do not understand how hard it would be to simply use wax paper squares. Or not to put the donuts face to back. Because everyone loves their donut icing being on the adjacent donuts rear bottom. A lot of locations do this. And I strongly believe needs to be addressed. As it makes me want to stop being a customer. Because I find it so disrespectful. And shows me the kind of forethought that’s put into their customers enjoyment and satisfaction. It makes me feel taken advantaged of. Do you agree? Has this happened to you? In the photos that was a Canadian Maple donut. That’s now some gross plan sticky mess. And then four Canadian maples and Boston creams all stuck together. Presentation is extremely important in the service industry. I’m tired of letting this go. Tim Hortons needs to convince me why I should settle for this kind of low caliber of service. This issue happens on the regular. So it’s not like it’s an isolated incident. The entire franchise needs to address this. PLEASE

Really disappointed at this Tim Hortons restaurant. My breakfast sandwich didn’t even have a whole piece of bread on it. The bun is ripped open. And on top of that, there’s no hash brown on it either.

Not only was the Flatbread Pizza the absolute worst made that I have ever seen, with little to no sauce or cheese, but when I brought it to the staff's attention, they refused to fix it, stating that this is how they are told to make it. Individual strands of cheese are clearly visible and over 1/4 of the surface of the flatbread is completely bare, which was not the case when I ordered the exact same item 2 days ago. I have to wonder why they serve such low quality food here compared to other locations.

“I had a wonderful experience at Tim Hortons today! The service was top-notch, and the girl behind the counter name 'Gurpreet' was incredibly friendly and efficient. She greeted me with a smile, took my order with ease, and made sure I got my coffee and food just the way I like it. It’s always nice to see such positive energy, and her great customer service made my day. Definitely coming back again soon!” Keep it up.

Those Tim Hortons never cuts my bagel into quarters. And I’ve never been to a Tim’s that puts less cream cheese on a bagel. It’s just a waste of money.

Directions to Tim Hortons with public transportation

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