Tim Hortons

This just opened at Market Mall West Entrance where used to be a Starbucks.nCurrently i find it understaffed with inexperienced staff.nBe prepared for a longer than usual waiting time specially if you order sandwiches.nI will change my rating if things get better and they bring more staff.nInside is small with just few tables, best to grab your coffee and go sit by the food court.

The people from Philippines who work here are some of the rudest and most unprofessional workers you'll ever meet. Especially the guy named Marcus. They hand people the wrong order and then they like to argue and shout at the customer trying to put it on the customer and avoid taking responsibility, even though the customer specifically tries to get confirmation when being handed the food. And then when the customer gets upset they further try make sarcastic comments at the customer to manipulate the situation. Zero care for customer service. Wouldn't come here again. Not worth the headache or having your day ruined.

Ordered a coffee and they gave me a size larger??nnObviously they gave me way too much coffee and theres no way Im drinking all that.nnFirst of all the coffee I got was gross. I felt like my coffee was watered down, I felt like I was tasting a wet brown napkin. Imagine you get a nice rich brown coffee you usually got, but my coffee tasted like you got an iced coffee and the ice melted and was left out for a day

Amazingly, there's a Tim Hortons in Canada for every 11,000 residents 39 million Canadians/3600 TIm Hortons, its the most ubiquitous brand in Canada.nnAs a non-Canadian, don't understand why. I can't believe its because of the coffee or the food. Maybe, its the cute hockey shaped door-handles?

I got Amex card as per online I found out Tim hortons accepts Amex card. But now I find out the market mall outlet doesn’t accept Amex. My wife works at Market Mall. We used to have our morning breakfast at Tim’s Market mall. We usually spend more than 500 per month. Now that I learnt it doesn’t accept Amex we are switching to have our breakfast in Starbucks inside SafewaynnIt’s disappointing that we have to change breakfast place, I wish market mall outlet could accept Amex card.nnDon’t get me wrong, the food and staffs are amazing. 5 star for their service. I just give 4 star review because they don’t accept Amex card.

Directions to Tim Hortons with public transportation

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