Tim Hortons

I’m genuinely concerned about what I witnessed at this Tim Hortons today. While waiting for my order, the manager started yelling at one of the staff members in a very harsh and unprofessional way,, loud enough that everyone in the store turned to look.nnIt wasn’t a simple correction or reminder,, it was outright disrespect. The employee looked embarrassed and stressed, and the whole atmosphere became tense. No workplace should operate like that, and no customer should have to see it happening in front of them.nnIf this is how the team is being treated on a regular basis, it’s worrying. I really hope upper management steps in, because the staff deserve a safe and respectful environment to work in, and customers deserve to feel comfortable when they walk in.

I’ve been a regular at this Tim Hortons, located in a gas station, for years. While it’s usually been great, lately the service quality has slipped. I’ve received incorrect orders a few times, and both the food and drinks have tasted off. My recent ice cap, for example, didn’t look or taste right. This might be due to new workers, but some of the older staff are still there too. I hope things improve soon because I really enjoy coming here.

The oreo iced cap they make just taste like the regular iced capp,I have been having this for a long time and this one doesn’tseem like oreo,I have tried from multiple locations and this one is like regular iced capp.Anyone who actually are a big fan of these do try from location at eastern and leslie

I had a very unpleasant experience at this Tim Hortons on July 26, 2025. The lady working there alone was extremely rude and unprofessional. Even though she clearly saw that a customer me was waiting, she made no effort to acknowledge or assist me. When I politely asked again, she snapped back with an aggressive, “Can’t you see I’m working alone?” — which was completely unnecessary.nInstead of showing basic courtesy or even trying to handle the situation calmly, she continued to be dismissive. To make things worse, she intentionally didn’t add sugar to my drink, even though I had asked for it, and then sarcastically told me to go to another Tim Hortons.nI understand being short-staffed is difficult, but it doesn’t justify treating customers with such attitude. I’ve never had such a disappointing experience at a Tim Hortons before.

Seriously whats wrong the lady working there, she is so rude and talks in her phone while dealing with customers and acts like its her own shop. Such an irressponsible staff. Such a pathetic staff you guys have.

Directions to Tim Hortons with public transportation

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