StorageMart - Vancouver

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Need self storage in Vancouver? Call StorageMart at 604.323.2629 or visit 1311 E Kent Ave North. First month free on select units, get an instant quote online today! If you are looking for self storage in Vancouver, and you’d like yourself and your things out of the weather, you’ll appreciate our multi-story climate controlled building. We do have a limited number of drive-up units here, but our most popular units are the interior climate controlled units. Our Vancouver facility also has several access points so you can get in and out of your storage unit quickly and easily and our convenient gate hours of 6am to 10pm allow you to access your unit on your time.

Address: 1311 East Kent Ave N, Vancouver, BC V5X 4T6, Canada

Phone: (604) 323-2629

Website

moc.tram-egarots@1043s

State: British Columbia

County: Greater Vancouver

City: Vancouver

Zip Code: V5X 4T6

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

If I could give a lesser rating would. I have been out of the country for a year. I travel extensively and have never had my storage until broken into until I went to StorageMart. A friend also rents space there and he was broken into as well. It is completely unsafe for your belongings. As well, I had been lied to, told I could not pay any other way than credit card from where I traveled to. While frantically trying to find a solution from where I am, I was charged late fees. As well, I recently discovered that you can pay for your unit rental online. However, they have locked me out therefore do not have the ability to make my payment. More charges ensue. 

I have never encountered a more corruptly run corporation, especially in this day and age. If you are looking for a storage facility, FIND ANOTHER RENTAL COMPANY. There is a reason they are cheaper than most.

 7 years ago (06-03-2018)

We were robbed twice at Storage Mart during a one month interval.  The security system is completely inadequate.  After the staff go home for the evening, Storage Mart remains open for several hours.  Although that may seem like a convenient thing, after hours is the time that thieves have free range.  These thieves (I assume) have their own rented units so can easily access the facility.  It seems to be quite easy for them to climb on top of the units and cut through the wire that "protects" your precious belongings.  The security cameras are inadequate--easy to avoid and not at all helpful to police.

We had two different units robbed.  On one, they dropped down through the wire.  On the other, they seem to have drilled out the lock and spent the evening rummaging through all of our carefully packed boxes.  What a mess!  We lost a number of irreplaceable items and family heirlooms.  Imagine what your might lose, should you rent from Storage Mart!  

After the second robbery we hired professional movers to get our stuff to a well-protected storage facility as soon as we could.  Now we sleep at night.  Please think twice about using Storage Mart.
___________________________________________________

Addendum:  Thanks for your response, Storage Mart.  I only wish you had upped the security following the CTV News story on August 7th, 2013!!

 7 years ago (23-01-2018)

We were very pleased at the initial discounts they offered when we were looking for a rental space for a few months. We have used rental lockers in the past and have never had a bad experience and so we went ahead and rented. Fast forward to a few months later and we went to empty our locker and found 6 dead moths in one box as well as sheets and teddy bears that had been eaten. We are not inexperience with packing our items and had used a mix of totes (with lids of course) as well as boxes that had been taped closed. We were never informed at the front desk that we would need to seal our belongings "airtight" to ensure that "any number of bugs" that live on the premises would not damage our belongings. When I went to ask the front desk to let them know that they likely have moths infesting in their building and they should look into the issue, I was told that "all numbers of bugs and insects" come and go out of the building due to the sliding entry doors and that this was already noted on the lease contract and that they were not responsible for any damages. I don't care about the stuff that I had to throw out but at the same time the fact that they withheld this information from me when we first rented turns me off. At least give me the warning that there could be the possibility of moths/mosquitoes/other insects damage...I would have ensured that everything could have been airtight. I've never ever had THAT experience before and thanks to that, I would not recommend this place to anyone without making you aware of this. A storage facility shouldn't have moth issues and if they do, customers should be aware that and know what steps to take before renting or using it.

 7 years ago (23-09-2017)

Great storage facility, heated in winter always very clean and tidy. Great staff who care.
Had belongings here for over a year and always knew they would be safe.

 7 years ago (28-09-2017)

My friend got robbed 2 times.  Inside job! Dont trust them!! They dont care at all. Saw it first hand . not kind at all BIG Bullys !!

 7 years ago (12-12-2017)

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