The Ritz-Carlton, Toronto

We had a great time this weekend at our 2018 Work Winter Party. We were greeted in the most amazing possible manner from the Valet team, to front desk team (that gave us champagne) and the house keeping staff. Every time we walked by an employee they would ask if we were ok, even the bellhop in our elevator and if we were having a great time. Guillermo, one of the Valet team greeted us in the best possible way. He made us feel so welcomed and thanked us for staying at the Hotel for the evening. Thank you to all staff members that we met this weekend, not only did we have a great Hotel, but the experience was "Top Notch" ...Mike
9 years ago (22-01-2018)

Amazing experience. One of the best hotels in the city. White glove service and in a perfect location. The Ritz-Carlton is the best in every category but you are paying for what you get. This is a premium hotel geared toward a premium client. If you're not on a budget and are looking for an amazing hotel experience, this is the place for you.
9 years ago (04-02-2018)

Firstly, I want to mention that I went to the hotel for a 2 day conference (did not stay at this hotel) so my review will be based on that experience. Beautiful facilities and courteous staff, we never were in lack of anything while there. I also had breakfast at the restaurant one morning and was impressed. Attentive service and delicious food. I cannot name one thing wrong with my experience!
9 years ago (23-01-2018)

Stayed here 2 nights. Awesome facility. First class staff always greeting you by your first name. Great food and drinks. Rooms are luxurious and quiet with all the amenities. Will definitely be back. Easy location to find.
9 years ago (07-02-2018)

Beautiful hotel with great service, however, the beds were terrible. There's a wooden 1 inch board under the mattresses and this caused such a big problem in having a great night sleep. I couldn't wait to come home. I had such back pain and side pains every morning. We spent so much money on this hotel that they should be more considerate and replace those mattresses for all the guests who stay here. For this reason alone I gave it a 2 star. Once they decide to change this then it would definitely be a 5 star hotel.
9 years ago (03-02-2018)