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Reviews, get directions and information for Radisson Hotel Billings

Radisson Hotel Billings

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Whether you’re inquiring about accommodations and facilities for business or pleasure, Radisson Hotel Billings answers your travel needs.

Story

Radisson Hotel Billings is the largest 3-star full service facility in a 4- state region with all the amenities of home and work.

Located eight miles from Billings Logan International Airport, Holiday Inn Grand Montana - Billings features 346 tastefully appointed guest rooms and suites. Additionally, there is more than 50,000 square feet of meeting and event spaces. Plus Yellowstone Valley Steakhouse, Yellowstone Valley Pub and Grand Montana Casino.

Address: 5500 Midland Rd, Billings, MT 59101, USA
Phone: (406) 248-7701
moc.sletohelcricrenni@cevolr
State: Montana
County: Yellowstone County
City: Southwest Corridor
Zip Code: 59101


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Reviews
Outdated and in need of a remodel, serves basic food, but has very friendly staff. I had been getting decent breakfast for my 5 days here, but today they brought me an omelet with no cheese (did not request that!) and apple juice that had no apple! This cost $20. I also kept getting locked out of my room and had to repeatedly get my key card reset. I would recommend you book a newer hotel that probably would cost you the same as this one.
8 years ago (07-12-2017)
Awful service. Was promised that we would get a shuttle as soon as we landed at the airport, we called 4/5 times and every time they said the cab is on its way. We waited 2 hours!!! Once the cab finally got there we asked for a manager to talk about our issue, we were told they were in staff meetings as one of them walked right by us and completely ignored us. And then when the front desk called someone they offered free breakfast. Mind you We have 2 children and we had to wait in the snow because every time we waited inside their cab took someone else instead of the people who called for one. Very disappointed and will never be staying there again. We should be getting a refund on our money! The place is a joke. And the girl at the counter was snotty and rolling her eyes the entire time she was on the phone. Highly DO NOT recommend this place.
8 years ago (01-11-2017)
**Edit** Lisa no longer works in the Casino so we'll definitely never stay here again. We've stayed here at least 6 times in the last year as we come here for business and the location is perfect for us. I've kept thinking our issues were just flukes, but horrible service just keeps happening. One time, I guess housekeeping didn't want to clean our room, so they put a do not disturb on our door, even though they had already pulled our room service leftovers out of the room. At least 2 times the toilets haven't been cleaned when we checked in, this latest one there was freaking blood on the toilet. I used to run housekeeping at a ski resort, they must not have any checks and balances (quality control). If you have a dnd on your door until 10am, your room doesn't get cleaned at all. I'm actually very surprised Radisson allows this to happen, with their name on the building. Can't remember the name of the bar/grill there, but one time we got our drinks and there was literally gnats or small flies in our drinks, like over a dozen, must have been from nasty soda lines or something. This hotel has so so so much promise, but they suck. The only reason we continue to stay here is Lisa in the casino, she's seriously the best, hands down, best service any where.
8 years ago (27-12-2017)
Great place at very reasonable price. Their bar is inexpensive too. Loved my stay here.
8 years ago (18-11-2017)
This was by far the worst hotel experience I have ever had. The pool was out of order. Upon arrival, I waited for 10 minutes at the front desk for someone to come to check me in. When the front desk staff finally arrived, they were rude and unprofessional. The room was old, dingy and unclean. The carpet had not been vacuumed. The sheets were rough with pilling. We found an old half eaten slice of pizza in the corner of the room. It was lacking basic amenities that you would expect in a hotel room (a small fridge for example). I highly recommend that you find somewhere else to stay.
8 years ago (10-11-2017)
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