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Fairmont Pacific Rim

  1. Vancouver
  2. Greater Vancouver Lodging
  3. Vancouver Lodging

Reviews, get directions and information for Fairmont Pacific Rim

Fairmont Pacific Rim

Story

Lose yourself in The Lobby Lounge’s seductive scene, where glamour meets comfort. Whether curled up by the fireside, enjoying the live music from front row seats or mingling at the Bob Dylan-inspired communal tables, The Lobby Lounge is the perfect place to start – or end – your night. It is also home to our sushi bar which features seafood, sushi, cocktails, and champagne from lunch ‘til late and has been named Vancouver’s first 100 per cent Ocean Wise sushi destination.

Address: 1038 Canada Pl, Vancouver, BC V6C 0B9, Canada
Phone: (604) 695-5300
State: British Columbia
County: Greater Vancouver
City: Vancouver
Zip Code: V6C 0B9


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Reviews
I had a wonderful experience at Pan Pacific Vancouver.nnI would especially like to thank Rosie Nguyen, the manager, and Archaf, the lobby restaurant manager, for their outstanding hospitality and professionalism. They were incredibly kind and accommodating in helping us celebrate a birthday in the lobby area, and thanks to their support, the evening turned into a truly memorable and special celebration.nnTheir thoughtful management, warm attitude, and willingness to go above and beyond for guests made a big difference in our experience. It’s rare to encounter such genuine care and professionalism in hospitality.nnThank you again to Rosie, Archaf, and the entire team for making our celebration so special. We truly appreciate it and look forward to visiting again.
We have stayed in a lot of hotels. We arrived at almost midnight after multiple flight delays and missing baggage so we were exhausted and probably a little grumpy. We were greeted by a wonderful employee that warmly welcomed us and gave us a summary of some of the incredible AMEX benefits we had. Check in was fast, smooth and we rented two rooms as we were traveling with our two teens. Our check in person was so warm and sweet that we immediately felt right at home and were finally able to relax after a brutal travel day. The hotel itself was beautiful and it was neat to hear that they have live music some nights. We ordered room service that was quick and the employees delivered it with a warm smile. We also ordered breakfast in the rooms and again had a lovely experience. The breakfast was delicious!! The beds were very comfortable, the rooms were clean and the bathroom and shower were amazing! My husband used their gym and was able to take advantage of their borrow gym clothes option which was sooooo cool!!! We only had a brief stay on our layover but we are already planning a trip back and next time we will stay much longer.
This hotel continues to set the standard for excellence in every possible way. The facilities are outstanding, and every single person who works here is incredibly welcoming, professional, and genuinely thoughtful.nnI had the chance to visit the newly renovated Gold Floor, and I was completely speechless. The design, attention to detail, and overall atmosphere are simply breathtaking.nnThis has been my favorite hotel for years, and that will never change. Once again, the concierge team went above and beyond to make my experience truly special.nnWe also spent time at the lounge, enjoying the live music, delicious sushi, and hands down the best espresso martini in town.nnThe room was as beautiful and comfortable as always, and I have to mention how much I love their in room products. the shampoo, conditioner, and body lotion are my favorite brand, which honestly makes the stay feel even more like home.nnAn unforgettable experience, every single time. Highly recommended..
We eagerly returned to the Pacific Rim for a much anticipated & needed long Valentine’s Day weekend getaway. We have stayed here before & loved the room, location, service & attention to detail. We were particularly excited to return to the Spa as we agreed it was a highlight of our prior trips.nnHowever, this stay fell a bit short due to the Spa being under construction. This was not communicated to me at the time our services were booked, nor in the confirmation emails for our treatments. Additionally, the staff called to offer us a couples treatment room which we accepted & still they neglected to mention that the Spa facilities were closed.nnThey converted the 6th floor & with the Family oriented hotel Pool & Hot Tub to serve double duty for spa guests. The changing rooms were very small…crowded by attendants & spa guests. Additionally, there were no preferred hours for Spa guests so the Hot Tub was filled with other guests including a large number of small children. This was not relaxing or romantic.nnWe did truly enjoy or massages & the therapists were excellent. However, it is hard to justify the cost without the normal spa amenities which would have allowed us to have the spa day we had hoped for.nnI am hopeful that the Fairmont will do better in future with proactive communication as setting expectations would have gone a long way. We still loved our stay overall & are hopeful to see the service standards improve for future visits.
I would like to take a moment to recognize Naval from the Fairmont Gold Team for delivering exceptional hospitality during our recent Family Day staycation.nnNaval truly embodies the definition of hospitality. From the moment we arrived, he went above and beyond to make our stay special and memorable. Although our room was not ready at check-in, he promptly informed us of the delay and immediately took thoughtful action to ensure our comfort. He expedited bathrobes for each member of my family so we could enjoy time at the pool without being cold, which we greatly appreciated.nHe also secured reservations at the Lobby Lounge at our preferred time, and when our room was ready, we were delighted to find chocolate treats waiting for us. It is these small, thoughtful touches that make every Fairmont stay so memorable.nnThe food in the Gold Lounge is always a highlight of our visits. Having experienced many Fairmont Gold lounges across North America, the Fairmont Pacific Rim remains our all-time favourite. Naval and the entire Gold Team were consistently attentive and genuinely caring toward every guest. It was clear they take pride in delivering an exceptional experience.nThis level of service is exactly why we continue to choose Fairmont for our stays.nThank you again to Naval and the entire Gold Team for making our Family Day celebration so special.nnWarm regards,nMichelle Basra & Family.
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