Fairmont Hotel Vancouver

I recently celebrated my 45th birthday at the Fairmont Hotel Vancouver, and I couldn’t have asked for a better experience. From the moment we arrived, the service was impeccable. Lorenzo, who assisted us at the front desk, was incredibly professional and made sure every detail of our stay was taken care of. He went above and beyond to ensure we felt welcomed and comfortable.nnThe suite was absolutely stunning — every corner thoughtfully designed with attention to detail. It was clear that the Fairmont team takes great pride in creating a memorable experience for their guests. The attention to detail extended to every aspect of the stay, from the luxurious amenities to the personalized touches that made the occasion feel extra special.nnI couldn’t have asked for a better place to celebrate this milestone. The Fairmont truly made my birthday unforgettable, and I highly recommend it to anyone looking for top-tier service and elegance. A big thank you to Lorenzo and the entire team for making this such a remarkable celebration!nnDaljit SadhranKamloops, British Columbia

It has been a pleasant stay at this hotel. Although this hotel is quite old, the interior is well-maintained. The beds are comfy and you get Nespresso machine with free coffee pods in room. The gym and sauna room is also nice. Staff are all friendly and kind. Only thing is the bath water temperature is hard to control too cold or too hot

We loved the location and the facilities of the hotel. The concierge staff are to be commended. The Sunday brunch buffet at their restaurant had so many options and the food all tasted so good. Hotel has some high end stores, which was a plus for us. The only complaint is the air conditioning in our room did not work , so we had to open our window for some air.

We’ve stayed at Fairmont Hotels on numerous occasions in multiple locations and without fail the experience has been exceptional.nnOur most recent stay at the Hotel Vancouver was once again top notch. As usual we stayed on Fairmont Gold which is extraordinary. The staff are all pleasant, professional, and helpful.nnDuring this stay we had the pleasure of dealing with the concierge David whose service is impeccable. He went above and beyond expectation and was very generous with his time, making us feel truly valued.

It was a special treat for me to stay at your hotel. Given the reputation and price per room I was very disappointed in the bathroom and the difficulty it was to contact the front desk when I needed something. The only access was by text. And the reply was slow.nI understand that the bathrooms were designed many years ago but they could be ungraded. The bathtub looked like one from a cheap motel and the base boards looked dirty. See pictures. I had to request tissues because the box was not refilled. Really? Such a basic thing.nMany years ago I had had a fall in a hotel room. I hit my head and all I could manage was to call the front desk who quickly responded to the one word I could say ‘help’. What if I had to text help.nnI will add that I was really pleased with your restaurant. The food and service were excellent. One particular waiter stood out….Adrian. He served us dinner twice. He was polite, helpful, personable and had a good sense of humour.