Enterprise Rent-A-Car

I had an exceptional experience at this location, thanks to Rhys! I came in at the last minute on a weekend, needing to find a car, and Rhys went above and beyond to help me out. His professionalism and dedication were truly impressive. He made the whole process smooth and stress-free, even when I thought it might be too late to get a car.nI really appreciate his help.nHighly recommend

I have been using this location for years, staff is professional, helpful, and listen - they are consistently great. Rental rates are competitive, consistently good cars over the years. Navigating the automated phone system gets 0 stars, its horrible and very frustrating and I am certain that is does not really reduce your call load. I suggest to try shutting it off for a week or at least give the option to speak to a human right at the beginning - you will probably attract more customers, its the rare person, if any, that actually likes these automated systems. Recently I needed a replacement car, but only needed a rental for one week each month. Staff were super accommodating, letting me know exactly what they need from me to make the 3 rentals go very smoothly, highly recommend!

Went in to pickup our reserved rental for 11am. Staff says they don’t have it, but “may” get a return later that afternoon, but can’t guarantee. Trying to be accommodating, I offered to pickup up from another location that has the vehicle. They say that’s not possible because they are all “independently runned”. Then tells me to call back later if and see if they have a vehicle for me. We had a reservation, not only do you not have a car that was reserved, you want me to keep calling back and hope for you to give me a car. Great service Enterprise.

Second time renting here, rented an SUV. Thought it would work, after driving for a bit realized it wouldn't work for me. I am very big and tall. Called enterprise , they got me in a new rental. Couldn't have been more accommodating. Everyone I spoke with here was great, highly recommend !

Before my last rental with this location, I had always nothing but good things to say. Well, that changed with my last rental, I had a Hyundai Elantra 2021 and from the look of the outside of the car, the car looked very good. Inside the car is a different story. The agent who gave me the car quickly showed me a burned little hole on the drive’s seat and told me that they were aware of that. I had the car for 3 days Saturday to Tuesday. Upon driving the car when I left Enterprise, the car smelled like cigarettes... like really bad. This enterprise location gave me a car that smelled like cigarettes and I'm 100% sure that the previous person who rented the car before me smoked inside the car. All I have to say after this, I will never rent a car at this location because there's no way they gave me that car exactly before making sure it was well cleaned.