Edmonton Public Library - Highlands

Absolutely love the staff here and the location/building in general. For being in such a run-down part of town, it's surprisingly well kept and always clean. The indoor balcony is pretty cool and there's never a long wait to get on a computer. I think they could definitely use some security though, seeing as how there is usually one or two drunks nearly passed out at the computers - no matter what time of day. The only reason I won't give 4 stars here is because of the lack of direction for children. They should honestly rename this building from Library to Daycare. There are kids there all day every day, and they are LOUD. Very loud. About a week ago, I was grabbing my books that were on hold and overheard one man approach a staff member and ask what time of day would be best to come study because he was currently unable to because of the noise level. She never actually gave him a straight answer and offered him noise-cancelling headphones. This is unfortunate and I feel bad for the guy as I have personally experienced that level of frustration with the children running and yelling. Literally, they scream and run around all day - and no one says anything to them. I think the building manager or whoever is in charge should take a serious look at this problem.
7 years ago (12-04-2018)

A clean & safe environment. The staff are friendly, knowledgeable & helpful. Top marks!!
8 years ago (27-04-2017)

Staff are so friendly and helpful. A wonderful place to work and study.
8 years ago (18-05-2017)

Go to your library. Internet, books and games, oh my!
8 years ago (19-11-2017)

Always super friendly staff. Could usually get on a computer with minimal wait times.
8 years ago (16-03-2017)