Cooper Koo Family YMCA

Fantastic multi-purpose facility for all ages, including wheelchair accessibility!nnFilled with friendly, helpful staff that always go above and beyond for their members. After countless tours and gym visits, I have finally found my home facility for the downtown core. Not only is this the largest facility, it is considerably cheaper than most commercial gyms in the area.nnThis location boasts many amenities including, but not limited to:nFull sized basketball court, indoor track, private /group studios, child care, lounge, 25 meter pool, whirlpool, steam room, workout equipment, cycling studio, change rooms for families and both genders, outdoor garden area with seating, one on one personal training and more!nnIt is spacious and well designed, as it is newly constructed within the last 5 years. It is rare you will ever have to wait to use a piece of gym equipment, even during peak hours. They are constantly adding new equipment for their members just last week two new squat racks, and a multipurpose machine. There are also frequent surveys that offer members to voice their opinions on what would improve their experience.nnMy only gripe is occasionally the water pressure in the showers isn’t the greatest, but this makes sense as the sheer number available to use. There are more than enough lockers for everyone.nnIf you are looking for a new facility, come stop in and get a free tour, you won’t regret it! :nThey also offer “bring a buddy”, so if you know someone who holds a membership you can experience it for free for a day!

We came here because my daughter’s friend was hosting a birthday party. We didn’t know this place existed nor did we realize we could rent out the space for events. It’s great.nnThere is a play area so the kids were climbing and sliding all over the place. My daughter liked it so much she requested to host her party here.nnThe only downside I can see is that there is approximately a two hour limit for events. It’s tough to drag kids out of here. But I suppose that makes sense to allow other kids and events to happen.nnDidn’t visit much else of the facility. Maybe another time.

Started a month ago . Not enough biking cardio machines and only 1 studio room . Staff are okay and generally friendly . I usually go in the mornings .nnDiscontinuing my membership however due to the one studio and prices are overpriced imho. Unable to do my core strengthening exercises . Also rude instructor kicked me out of the studio room for a yoga class .

After looking at a few gym/fitness options near me, I decided to sign up for the YMCA here. I wanted to shout out Michael, who was working at the front desk and helped to sign me up; he gave me and my partner a great private tour of the facilities, answered my questions, and was very friendly and considerate. Thank you for making our experience really lovely!

Two stars is too much ..why ?nn1- Plus : hot tub is nothing but a warm water or bath tub most of the time.nn2- Plus : Steamer room used to be out of service or something wrong with it sometimes.nn—nCustomer service:nIn general they are as human as we are all. They are imperfect. Some are wonderful team members: employees while others are either rude or disrespectful mean. For those I say ZERO . For others, we do appreciate them.nn—nnPool : they do NOT have clear hours for learning or classes. 75%100%nn—-n2nd floornEquipments are usually ok but there are some have been broken for months , yes months not days . It is ridiculously easy to fix them though!!nn——-nThere reason I go to this location is due to its location.nnIt is expensive compared to other places.nnWe do hope this location would be 24/7 .