Winners

I usually shop here on Sunday mornings after church. The outlet is not so crowded in the morning. I was lucky to find a pair of beautiful Flipflop sandals for less than $50 and a pair of DKNY sneakers for less than $60. I was very happy with my buys. These merchandise easily cost more than $200 each.

Large store, good selection and good pricing. Parking in the back there can be tough to find. Easier to park elsewhere and walk through the mall into this Winners location. It has cashiers at the front and the back of the store which is different from locations like Granville and Metrotown. It is nice and makes it a quicker to get in and out.

I had a disappointing experience today at the fitting room in Winners Park Royal. After trying on a dress, I hung it back on the rack just as it was and walked over to hand it to the employee working there. She was an older Iranian lady. I extended my hand to give it to her so she could hang it up, but she didn’t take it. Instead, she gave me a commanding tone and said, “Hang it on the rack and go bring me the number I gave you!”nnIs this what customer service is supposed to be like? Am I the employee here, or is she? This was extremely disappointing and unprofessional.

I bought two items from them today. I am very happy because of their low prices, understanding of customer needs and the help of their sales associate, Homeyra. She is professional, helpful, friendly and knowledgeable about the products I purchased. Thank you very much! I wish you all the best.

Big one floor location. The shelves are tidy. It has a lot of categories But selection is not enough for each category. Some shelves are quite empty perhaps it’s due Xmas shopping previously.