Holt Renfrew

Large high end department store with the biggest names that you can imagine. Very friendly service for the most part. The prices are steep so watch for sales which happen a few times a year. But always fun to just browse!
7 years ago (22-03-2018)

Menswear department is clean and organized and there are a few gems of salespeople but I often spend a lot of time by myself without attention. There was a period where I purchased quite a bit from this location and was treated well but it was only by the sales staff that knew me. The ones who weren't familiar couldn't care less about my presence. Just met a really nice guy in women's shoes who worked with the missus on some Gucci sneakers. She didn't buy but he was quite pleasant and well informed.
7 years ago (04-03-2018)

This expanded boutique is nothing short of glamourous and lovely. Walking into Holt I realized I am at the presence of luxury. I just loved it. Yes its pricy, but customers are getting the best of the best. I just love it so much more than its unmentioned competitor. Starts with an "N". The ladies at the beauty counter are incredibly generous with their samples. I was able to try all the skincare and makeup before deciding to purchase one. This is helpful considering I don't live nearby and its difficult taking things back for returns. All in all, Love It.
7 years ago (20-04-2018)

Please clean your bathrooms. I've seen cleaner bathrooms in developing countries at public transport stations. They have a higher end selection than Nordstrom but the customer service from some of the staff at Holt is abysmal. That being said, receiving a gift in a pink box is more thrilling than a silver box. They sometimes have a percentage return on your purchase in the form of a gift card so if you are making a big purchase it might be worth waiting for that deal.
7 years ago (29-04-2018)

This is my wife's favourite store for her cosmetics but she rarely buys clothes there. Prefers Nordstrom across the road.
7 years ago (26-04-2018)