Tim Hortons

Honest Review: 3.5/5nnI recently visited the upgraded and renovated Tim Hortons location, and overall, it’s a solid stop for your morning coffee and treats. The renovation has certainly given the place a fresh, cleaner look, although I did notice that the space feels a bit smaller. With the new setup, it seems to create a cozy atmosphere, perfect for grabbing a quick bite.nnMornings here are definitely the busiest, which isn’t surprising given that it’s right on the corner and attracts a lot of traffic. Unfortunately, this location does have its share of homeless individuals nearby, which might be a concern for some patrons. Parking is limited, so I highly recommend using the drive-thru, which is designed for convenience in this setup.nnI’ve visited multiple times on my way to work, and I’m pleased to report that my orders have been accurate. However, I did notice that the staff's demeanor can vary—sometimes they’re friendly, while other times they seem a bit on edge, particularly depending on who’s at the drive-thru.nnA little hospitality training could go a long way in enhancing the overall experience, or maybe they need to hire some more younger guys - even part time to help train and approach customers better as I find the younger crowd is more welcoming.nnAnother, If they could improve the traffic flow, that would make a significant difference as well, as it tends to tie up the intersection right at the exit.nnDespite these minor issues, this Tim Hortons is a decent spot for your coffee fix and tasty donuts, earning it a solid 3.5 stars from me.nnWith a few tweaks to service and traffic management, it could easily bump up to a higher rating.

I don't know what happened since the renovations but I have been drinking the same coffee every day, up to 3 times a day for the last year or so. And now every time I go through the drive through I pull ahead and park to taste my coffee. I have to go in and get them to fix it. 3 times today they made my coffee before it was right and I'm just so frustrated. I don't think it's unreasonable to ask for consistency. This is my order: a caramel iced coffee. Sometimes there's goopy caramel in the bottom that takes forever to stir in especially with a paper straw other times it's too dark and bitter. Other times it's basically drinking cream. I know it's considered fast food and I'm trying to be patient but seriously? The ladies here are really sweet though, and I mean no disrespect to them. I'm hoping it's a transition thing.

The restaurant is fine, however the accessibility is awful. Since it reopened at the end of August I have been here a few times. The last time was Saturday Sept 21 and the accessible door button has been broken. It has almost been a month and the place was just renovated! The door should have been fixed by nownnI have reported this to the staff at least 3-4 times.One told me to use the other door, but has NO accessibility features.nThe bathroom door are also not very accessible. They require customers to go to the staff to get them to push a button to unlock it, but there is no visual indicator that the door is unlocked making it harder for Deaf and Hard of Hearing people to access. On top of that the door is heavy which makes it harder for older people or people who are weak.nIt is so disappointing that this place was renovated but accessibly even thought ofnnPicture is of the door without the accessibility button. I have a video of the other door’s button not working but I cannot attach videos to this review.

I go here all the time, the workers and really nice and fun to talk to! Their food is good, although the hot chocolate machines could be cleaned more often. It's better than most places. The old interior was... Okay. The new one is amazing! Overall the place is a lot more cooler and cleaner than before. Give this location more attention!!!

I went in at 2:13 pm. Ordered a bacon farmers wrap with a medium iced coffee. Got my iced coffee and waited two minutes. Watched my farmers wrap get placed on the tray for waiting orders and I watched it sat there for 5 whole minutes until I had to go up to the counter and ask that it be handed to me since nobody picked it up and I knew it was mine. The dark skin toned lady took orders instead of listening to the orders called that was ready to be served. The nice young man working there was very apologetic so I thank him for that but some still need training. Especially that dark toned skin woman

Directions to Tim Hortons with public transportation

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