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Reviews, get directions and information for Subaru of Niagara

Subaru of Niagara

About

Subaru of Niagara is the only dealer of Subaru vehicles in the Niagara Region. Discover the safest vehicles on the road in sleek designs with incredible options and features.

Story

Subaru of Niagara is proud to announce the entry of the Subaru brand to the Niagara Region. Located in St. Catharines at 375 Lake St., this dealership is excited and honoured to represent vehicles that are the benchmark for safety and innovation in the industry.

Experience the benefit of unprecedented all-wheel drive technology that is patented to the brand. Learn the power of a boxer style engine and the impact it has on handling. Discover the luxury, convenience and usability of vehicles designed with the end-user in mind.

Beyond the incredible safety and performance of the vehicles, Alex Digenis is proud to bring the established service and customer relations model from his Henley Honda dealership across the road to offer an outstanding experience to the Subaru of Niagara family.

Join us at Subaru of Niagara to be a part of the benchmark in safety in style in the automotive industry.

Address: 375 Lake St, St. Catharines, ON L2N 4H5, Canada
Phone: (905) 934-7829
ac.aragainfourabus@nived
State: Ontario
County: Niagara Regional Municipality
City: Lakeport
Zip Code: L2N 4H5


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed


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Reviews
“Best Dealership to buy a Subaru”nnRecently, I decided it was time to upgrade to a vehicle better suited for year-round camping, including winter trips, and the occasional off-road adventure. My 2023 Civic Sport Touring hatchback, with less than 17,000 km, just wasn’t going to cut it. That’s when I discovered the Subaru Outback Wilderness—it checked all the boxes. I started comparing prices, visiting several dealerships within the GTA, and getting out-the-door quotes.nnMy strategy was simple: I’d tell the first dealership that if they gave me a price no other dealership could beat by more than $1,000 e.g., they only managed to undercut it by $800, I would return to them for a final negotiation. This ensured I started with a competitive price point.nnAfter visiting almost all the GTA Subaru dealerships, I had a decent price in hand. That’s when I decided to give Subaru of Niagara a call. Honestly, I didn’t expect much, but I was blown away by the customer service, particularly from salesperson Brayden Roszl. He explained that Subaru of Niagara is associated with the Honda dealership across the street, which made valuing my trade-in super convenient. All I had to do was send him the VIN and a few photos of my car. Even better, he mentioned they had just received a green Outback Wilderness.nnWithin a couple of hours, Brayden had given me an out-the-door price that was over $1,300 lower than my previous best offer. Out of fairness, I contacted the first dealership to see if they could match it, which they did—but then Brayden called back to say he’d accidentally included custom all-weather mats in the quote, which are actually standard on the Outback Wilderness. That reduced the price by another $200. When I told the other dealership, they simply couldn’t match it, admitting it was a great deal.nnBrayden had no idea about my behind-the-scenes negotiations—he was just genuinely working to get me the best price, and he succeeded. His commitment to customer service is exactly what you want in a car salesperson. I highly recommend him.nnMy experience with the finance manager, Sean Hollowell, was equally positive. Unlike typical finance meetings where there’s a lot of hard selling, Sean was straightforward and logical, explaining everything thoroughly. I ended up adding a few extras, and the interest-free 12-month payment option made it even better.nnOn delivery day, Brayden provided the most comprehensive explanation of a vehicle I’ve ever received. He walked me through everything in a clear, easy-to-understand manner, and I even filmed it for future reference. As a final surprise, just before I left, Brayden handed me a six-pack cooler filled with craft beers from General Manager Devin Kaulback, along with a Subaru Wilderness baseball cap that I had asked for during negotiations.nnThis has, without a doubt, been the best car-buying experience I’ve ever had, all starting with a simple phone call. If you're in the market for a Subaru, especially if you’re trading in a Honda, give Brayden Roszl at Subaru of Niagara a call. You won’t be disappointed!nnAnd if you do contact Brayden, make sure to mention my name and this review!
Well, had I known I would’ve had such an amazing experience, I would’ve gone sooner! Everyone has been fantastic, and a special shout-out to Brayden! Sean, Devon, Sandra, G and Heather Happy Birthday! were all super amazing as well. Thanks to Dan, who was a big part of things in the background. I was so well taken care of and made to feel important. I’ve purchased several cars in my life and am super excited about the Outback! This is one happy lady!
Recently purchased our second vehicle from Subaru Niagara. Working with Sandra Schincariol finance and Steve Makerewich sales was an absolute pleasure. Both were friendly, organized and professional. Highly recommend them both. Thank you Sandra and Steve!!
We bought a car from here in February and have been thrilled with it. Gi was our salesperson and Sean handled the financing. Both were helpful, knowledgeable and didn’t pressure us. Car needed its first repair this week as a heat shield came loose which can happen to any car. I called asking if they could look at the car the next day and they fit us in the next morning. Car was repaired and washed for us before 11:00am. Great experiences all around.
I would like to share that I had an absolutely positive experience buying a new Subaru with Brayden Roszl. He was extremely knowledgeable about all the various car models could answer all my questions concerning which model to purchase. Never did I feel pressured in any way by him.nHe also handled a delicate situation I had in such a helpful and kind manner. He made this experience of purchasing my new car fun and stress free. I loved his sense of humour and his exceptional manner throughout the entire process. I would highly recommend him to anyone looking to buy a Subaru.nWishing him continued success,nDebbie Nelson
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