Staples

I had a great experience at Staples thanks to Malika. She went above and beyond to help me and made the whole process smooth and stress-free. Her customer service was professional, patient, and genuinely kind , something that really stood out.nIt’s rare to meet someone who is both efficient and truly cares about helping customers the right way. Malika created a very positive experience for me, and I hope her excellent service gets recognized.nThank you again, Malika!

I initially had a negative experience in the store, but the Store Manager, John, was extremely empathetic and willing to help. He took the time to listen, understand the situation, and put things right. I really appreciate his professionalism and support.

I bought a luggage yesterday and they offered me a promotion that led me to buy this protection good for 2 years 2028 Today, I received an email it was cancelled because they know I will be travelling and got no time to deal with this.nnThanks guys for ripping me off for little amount. It just showed how unreliable and dishonest y’all. I wish you all the best!

I frequent the Staples and have never had an issue. Kamele on the other hand, respectfully, needs a major attitude adjustment. Her customer service was absolutely disgraceful. Do better ma’am, or get a different job if you’re unhappy. I have never been spoken at so rudely before.

I visited this location on Friday, January 23rd between 5:30 - 6:00 pm. After waiting about 10 minutes at the CS Counter, I finally spoke to Betty. I clearly showed her a return shipment bill of lading for a package that weighed 96 lbs. Just because the return label had the letter CP on it, Betty told me that this has to be taken to the Canada Post for processing. This information was completely wrong as Canada Post's maximum capacity for sending a shipment is 66 lbs. I provided the weight of the box to Betty but she was still adamant that Canada Post will be able to send it. I suggest that Betty gets retrained on the basics of shipment policies & procedures.

Directions to Staples with public transportation

---