KMS Tools & Equipment

I have had nothing but great customer service with KMS over the years, and that includes no hassle returns, as well as excellent pricing on many tools.nnOf course there is always knowledge staff members there to help you, unlike Rona + where there are 5 employees in a 10,000 sq ft warehouse.

One of the best tools,hardware and car parts stores in the City, outstanding Customer service, staff are very friendly and they always ask if help needed to find what your looking for. Price are usually the lowest in town , its my first place to go when I look for a tool .nn I would not recommend to shop online online store I believe its different management and its waste of time to buy anything .nnI would highly recommend to shop in the store the manager steph she's super nice and she helped me out dealing with online order that sent to GP by mistake.nnI wish there is another location in the north part of the city .nnThanks for the great staff and great service .

Very disappointed. Brought my argon tank for filup and I forgot the cylinder cap, Riley the worker didn’t tell me that u need a cap.nnThen Riley proceeded to fill my tank, charge me money and wouldn’t let me take it home. I simply asked why they filled my tank if they didn’t ask for a cap first. Manager comes out and starts yelling at me… like it’s my fault?nnPoor little baby Riley threw a fit and slammed the door….. Anyways, take your business somewhere else. These people don’t know how to treat paying customers.nnNote to management: Next time you should deny service if cap is not present. Simple.

Was visiting on Milwaukee sale event. There was promised 10% off everything that day. But after 30 min waiting in a line for cashier was told that it is not covered on in store specials offers as they are already discounted more than 10 %, but that was just manipulation and was not true. I offered to make calculation and compare prices , as statement was not truthful. And asked to use regular price without their special with provided by milwaukee 10% discount 100th anniversary tour event , but was rejected. So, Instead of make a satisfied frequent customer, they got this. All the tools was returned back on the shelf. Really disappointing experience, would not recommend this place. Was going to spent 500$+ that day. Waisted time.

Took our nail gun to be “fixed”. Was charged $100 and when it was used the next day it broke almost right away. Took it back and and they wouldn’t fix it again free. They said we need to pay $100 again or they can give us the part and we can fix it ourselves. The customer service her is awful. Waste of money and time. They’ve lost our business going forward.

Directions to KMS Tools & Equipment with public transportation

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