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Sheraton Suites Calgary Eau Claire

  1. Calgary
  2. Division No 6 Lodging
  3. Calgary Lodging

Reviews, get directions and information for Sheraton Suites Calgary Eau Claire

Sheraton Suites Calgary Eau Claire

About

We are here to help you and your family make the most out of your time in Calgary

Story

Allow us to help you with reservations, planning an outting, or creating a special moment for a loved one. Our concierge team will gladly assist you with any needs that may arise while you are visiting the city of Calgary.

Address: 255 Barclay Parade SW, Calgary, AB T2P 5C2, Canada
Phone: (403) 266-7200
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T2P 5C2


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The room was clean and comfortable, which was a positive start. However, the experience quickly went downhill. Despite a strong Wi-Fi signal, there was no internet access on any device phone, laptop, tablet for the entire stay—despite multiple restarts and front desk reports.nMinor annoyance: no bathrobes in the room.nThe biggest issue came at 2:00 AM when the fire alarm blared, forcing a full evacuation into the cold. After 30 minutes outside, we learned it was a false alarm—no smoke, no fire, and not a single firefighter arrived. Worse, no staff member, explained, or even acknowledged the incident the next morning.nOverall, a deeply disappointing stay. Management needs to address basic amenities, internet reliability, and emergency protocols. Not worth the price.
I was in Calgary for a few days for work . And I can confidently say that it’s one of the best hotels I have ever experienced. From the moment I walked in, the staff was welcoming and attentive.The catering was fantastic , specially one staff, sorry I forgot her name and lost her business card she’s a Filipina she’s so kind and accommodating, knowing that I don’t eat meat, she prepared food specially for me.nWhat stood out for me during my stay was the exceptional service from the housekeeping Director and team Anja and Phan. There was a mishap when I ordered my room service , the Tabasco sauce container wasn’t closed properly that when I took it out the bag, it splattered all over my white pants . They tried to dry clean but it’s mostly ruined, and, then they offered a similar pants to replace and sent it to me here in British Columbia where I live. I couldn’t be more grateful.nThey all went above and beyond.It’s rare to see such commitment to guest satisfaction. It speaks volumes about the hotel’s values and professionalism of the staff members.nnOverall, I highly recommend Sheraton Suites Calgary Eau Claire not only for their luxurious amenities but also for its outstanding customer service.nIf you’re looking for a place where the staff truly cares, this is it!
Stayed here during a short Calgary trip and it was a solid pick. The location’s great—right by the river and walking distance to downtown spots. Rooms are spacious and clean, with a separate living area that’s handy if you’re working or just want to spread out. Service was friendly and check-in was smooth. The pool area is a nice bonus, especially if you’re traveling with kids. Not super flashy, but reliable and comfortable. Would recommend for both business and leisure stays.
A year ago, my husband and I hosted both our engagement party and wedding reception at Sheraton Suites Eau Claire, and to say the experience was amazing would be an understatement. From the very beginning, Anna, the Executive Meeting Manager, worked seamlessly with our wedding planner and family, going above and beyond to accommodate every detail of our vision; from the menu to the venue decorations. Both celebrations were unforgettable, and our stay at the hotel for a few nights was just as wonderful. The rooms, the food, and the service were all exceptional, and our families who stayed over the weekend shared the same glowing feedback.nnJust last week, we returned to celebrate our one-year anniversary, and once again, the Sheraton team made it a truly memorable experience. We were greeted with thoughtful gifts in our room, enjoyed an incredible dinner at Flower & Wolf the bison short rib and seafood tagliatelle were unreal!, and ended the weekend with a lovely breakfast.nnEveryone we encountered was so warm and attentive, but a few standouts deserve special mention: Allan at the reception desk, Victor at Valet, and of course, Anna for helping us plan our anniversary stay. Thank you again for making our stay and celebrations so amazing! Sheraton Suites Eau Claire will always hold a special place in our hearts, and we look forward to returning for many years to come.
I would like to express my sincere appreciation to the Sheraton Eau Claire for providing such a delightful experience during my stay.nnAs my preferred hotel in Calgary, I found the location to be exceptionally convenient, with a variety of fantastic restaurants within easy walking distance. The rooms were spacious and impeccably clean, and the staff exemplified the true meaning of exceptional customer service.nnI am also grateful for the recognition of my Titanium Bonvoy membership, which is a level of appreciation that is not always extended at other Marriott properties. Achieving this status represents considerable dedication, and the Sheraton Eau Claire certainly fulfilled the promised perks and upgrades.nnI certainly look forward to returning in the future.
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