Fairmont Palliser, Calgary

Great historical hotel! We stayed the night while passing through city, and the staff was top notch.nnBeing an older building tho, we didn't have the best view or spacious room like we usually see, but the room, hallways, elevators and everything else were very clean. One other thing to mention, is I think the price is right for the hotel, not too bad!nnMuch appreciated, will be back!

I was in Calgary for work. Check in is at 3 p.m, but I arrived at noon and my room was ready for me! I requested a humidifier and took advantage of their gym service and so running shoes, t-shirt, shorts and sock were all waiting for me in my room. I used the hotel gym 2 times during my 2 night stay. Dinner on the first night was at the hotel restaurant and was....fantastic! My stay also included breakfast. I assumed it was a continental type but was happily surprised to find out is was a full meal served at the restaurant! This Fairmont is 1 block from the heart of downtown and, as always makes me feel special.

Lovely hotel in the best location. Even managed to order room service at 4:30am and had a burger delivered by Richard who was very super friendly and went the extra mile so thanks Richard, will definitely be returning! Shout out to the bartenders who all make excellent cocktails too.

I’m not sure why this hotel is rated only four stars when its ambiance and service are stellar. Just so happens that its charm lends perfectly to the Christmas season too, so it was the perfect time to come.nnI have nothing but good things to say about the restaurant Hawthorn. It’s in a class all its own. The food, especially the clam chowder, and service are outstanding.nnA truly enjoyable spa experience too.nnThis would be my only go-to place should I ever return to Calgary.

I wanted to mention Yana, the receptionist. She was very kind and very attentive to detail. You can see her professionalism and love for her job. There should be more professionals like her. We really liked the hotel, even though we were a bit cold in the room. It is quite old-fashioned, but it has all the details. The pool is clean and every time someone comes to replace towels. In the gym you could find apples, which is a very gratifying detail. The valet staff is very friendly. The customer service on the phone is quite effective and fast. Every time we called, they answered quickly. The breakfast we ordered arrived a bit cold and not as fresh as we would like, but it was our wedding and we really didn't care that much. We liked the detail they had with champagne and appetizers. In general, it was very cozy and clean. It makes me want to go back and also find out more about their loyalty club.