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Reviews, get directions and information for Hotel Arts

About

Calgary's newly renovated designer boutique-style hotel!

Story

Hotel Arts is Calgary's boutique hotel located in the heart of downtown. The hotel features 185 rooms including 25 suites. For business or pleasure, Hotel Arts offers a unique and refreshing connection to our city. In the heart of downtown, Hotel Arts is only steps away from the city's best shopping, dining and entertainment possibilities. Enjoy two award-winning onsite restaurants, Yellow Door Bistro and Raw Bar, as well as a seasonal outdoor pool and licensed patio and complimentary cruiser bikes to explore Calgary. Hotel Arts has extensive function space ideal for meetings, conferences, weddings and special events as well as offsite catering services.

Address: 119 12 Ave SW, Calgary, AB T2R 0G8, Canada
Phone: (403) 266-4611
ac.straletoh@gnitekram
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T2R 0G8


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I had a wonderful experience staying at Hotel Arts. From the moment I arrived, the staff were warm, welcoming, and always ready to help with anything I needed. The hotel itself is spotless — every area, from the lobby to the rooms, was exceptionally clean and well maintained.nnThe amenities were excellent and made the stay even more enjoyable. Everything was thoughtfully provided, making it clear that the hotel puts a lot of effort into guest comfort and satisfaction.nnOverall, my stay was beyond expectations. If you’re looking for a clean, comfortable, and friendly place with great service and amenities, I highly recommend Hotel Arts. I’ll definitely be returning!
I stayed at Hotel Arts on 12th Avenue in Calgary. Check-in was smooth, and the reception staff were very helpful and welcoming.nThat said, I would rate the hotel more like a 3 to 3.5 star experience rather than a 4 star. The rooms and washrooms are clean but definitely in need of updating. Also, being charged $3 for a bottle of water after paying over $500 for the stay felt a little much.nOverall, a decent stay with great service at the front desk, but the facilities and extras need improvement to match the price point.
We got married this past weekend and stayed at Hotel Arts Downtown. My now husband and I had the suite with the pool balcony and it was absolutely amazing. We had room service the day of the wedding and ate on the balcony. We really enjoyed the music being played outside there was no DJ this was just on the regular system. The room was great and there bathroom was stunning.nnI got ready the morning of and we had 9 people in the room. There was lots of room for hair and makeup and seating for everyone.nnWe had ordered catering and the wet bar made a great place to put all of the food.nnWhat we thought was above and beyond was the turn down service. Coming back to the hotel after the wedding, our room was tidied and the food from catering was organized and dishes were dealt with. I don’t normally leave a hotel room as cluttered as we did, but wedding day antics got the best of me. Coming back to the room so clean made for such a relaxing experience.nnWe would love to stay here again. :
Attended a work function at the hotel. It was a beautiful evening and the food was great considering it was sit down table service - 3 courses for 200 people. Service was extremely good and underground parking not included was reasonably priced and convenient. I'd definitely recommend considering this venue for any group event.
We have stayed at Hotel Arts on a girls trip for a few years now and it has been amazing. Unfortunately, this year was very disappointing. The front desk was fabulous, but the 5/5 star ended there. Although friendly, the poolside service was a 1/5 for us. It took forever to get service, if any. Multiple times we had to go to the bar to order our own drinks, and our drinks and food were also forgotten about. As a previous waitress, I am very patient when it comes to bad service. This however was ridiculous. Paying the money you do to stay as well as $16/drinks, we definitely expected more. Everything seemed very confusing and nobody seemed to ever know what was going on. As paying customers, we seemed like more of an inconvenience. We did not get a luggage tag for our bags, and the bell boy seemed very annoyed by that when we asked to our bags. I could go on and on but I will stop there. Unfortunately we will not be back which is sad as we have chosen Hotel Arts as our girls trip destination for years. Do better Hotel Arts!
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