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Reviews, get directions and information for Hotel Arts

About

Calgary's newly renovated designer boutique-style hotel!

Story

Hotel Arts is Calgary's boutique hotel located in the heart of downtown. The hotel features 185 rooms including 25 suites. For business or pleasure, Hotel Arts offers a unique and refreshing connection to our city. In the heart of downtown, Hotel Arts is only steps away from the city's best shopping, dining and entertainment possibilities. Enjoy two award-winning onsite restaurants, Yellow Door Bistro and Raw Bar, as well as a seasonal outdoor pool and licensed patio and complimentary cruiser bikes to explore Calgary. Hotel Arts has extensive function space ideal for meetings, conferences, weddings and special events as well as offsite catering services.

Address: 119 12 Ave SW, Calgary, AB T2R 0G8, Canada
Phone: (403) 266-4611
ac.straletoh@gnitekram
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T2R 0G8


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I had a wonderful experience staying at Hotel Arts. From the moment I arrived, the staff were warm, welcoming, and always ready to help with anything I needed. The hotel itself is spotless — every area, from the lobby to the rooms, was exceptionally clean and well maintained.nnThe amenities were excellent and made the stay even more enjoyable. Everything was thoughtfully provided, making it clear that the hotel puts a lot of effort into guest comfort and satisfaction.nnOverall, my stay was beyond expectations. If you’re looking for a clean, comfortable, and friendly place with great service and amenities, I highly recommend Hotel Arts. I’ll definitely be returning!
Gross.nWe have stayed several times over the years. It was pleasant. This last stay may be our last. The condition of the room was horrible. The upholstery on the bed was literally disintegrating. Woke up in night to have to pick it out of my hair. Hotel response was dismissive. Front desk, literally shrugged and said that they had had a busy summer so hadn't kept up with maintenance. Manager offered a one room upgrade on subsequent stay. That in no way makes up for a room that should never have been in the rotation to be rented out.
I stayed at Hotel Arts on 12th Avenue in Calgary. Check-in was smooth, and the reception staff were very helpful and welcoming.nThat said, I would rate the hotel more like a 3 to 3.5 star experience rather than a 4 star. The rooms and washrooms are clean but definitely in need of updating. Also, being charged $3 for a bottle of water after paying over $500 for the stay felt a little much.nOverall, a decent stay with great service at the front desk, but the facilities and extras need improvement to match the price point.
We got married this past weekend and stayed at Hotel Arts Downtown. My now husband and I had the suite with the pool balcony and it was absolutely amazing. We had room service the day of the wedding and ate on the balcony. We really enjoyed the music being played outside there was no DJ this was just on the regular system. The room was great and there bathroom was stunning.nnI got ready the morning of and we had 9 people in the room. There was lots of room for hair and makeup and seating for everyone.nnWe had ordered catering and the wet bar made a great place to put all of the food.nnWhat we thought was above and beyond was the turn down service. Coming back to the hotel after the wedding, our room was tidied and the food from catering was organized and dishes were dealt with. I don’t normally leave a hotel room as cluttered as we did, but wedding day antics got the best of me. Coming back to the room so clean made for such a relaxing experience.nnWe would love to stay here again. :
My wife and I booked Hotel Arts for the weekend of our Anniversary in August. The idea of staying in the downtown area near numerous restaurants appealed to us. The real reason for staying there was the outdoor pool. We were looking forward to spending the day sitting in the sunshine sipping drinks and visiting. Unfortunately we couldn’t get in because we didn’t have a reservation. They eventually just squeezed us in at the bar. This worked out fine, but allowed us the opportunity to find out the majority of the people in there weren’t even staying at the hotel. They charge per head for people outside of the hotel to go into the pool. There was a 40th birthday party with about 20 people going on in there. I booked the hotel probably 6 weeks in advance. Days before I received notifications from them about “enhancements” I could get, but nothing about the necessity of making reservations in advance. There was only notice to reserve a spot once you’re checked in. I bumped into another fellow in the elevator who was having the same issues. He said his main purpose for staying at the hotel was to hang out in the pool. If you’re considering staying at this hotel for the purpose of hanging out at the pool, call and ensure you can reserve at the pool before booking the room, because once you’re booked they don’t care if the people staying there can get in or not.nnThe a/c in our room wasn’t functioning the first night. We reported it to the front desk. Someone came in and worked on it, but it still wasn’t keeping up as well as it needed to the second night. Outside of this, the room was clean, nice hotel and location was exactly what we were looking for. Staff was friendly and I was impressed with how well they put up with some very drunk people.
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