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Reviews, get directions and information for Hotel Arts

About

Calgary's newly renovated designer boutique-style hotel!

Story

Hotel Arts is Calgary's boutique hotel located in the heart of downtown. The hotel features 185 rooms including 25 suites. For business or pleasure, Hotel Arts offers a unique and refreshing connection to our city. In the heart of downtown, Hotel Arts is only steps away from the city's best shopping, dining and entertainment possibilities. Enjoy two award-winning onsite restaurants, Yellow Door Bistro and Raw Bar, as well as a seasonal outdoor pool and licensed patio and complimentary cruiser bikes to explore Calgary. Hotel Arts has extensive function space ideal for meetings, conferences, weddings and special events as well as offsite catering services.

Address: 119 12 Ave SW, Calgary, AB T2R 0G8, Canada
Phone: (403) 266-4611
ac.straletoh@gnitekram
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T2R 0G8


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
We chose this hotel for a short staycation mainly because of the pictures of the pool on the internet and we wanted to try the breakfast buffet at their restaurant but...nnPROS firstnThe location was great! Right in the downtown area and there is free parking for hotel guests.nThere was a booked event at the pool are on the night that we booked our stay so we are not able to use the pool at the time we wanted around 4-6 pm so they gladly gave us early check-in at 12 so we can start using the pool at 2pm. You need reservations for the pool and it's not guests only, outside patrons can use the pool for a fee.nnNow the CONS...nThe room was small but clean. The sad part is it was really run down. The leather coating on the bed was peeling off and it was not nice to see; the heater was very old. They need to upgrade the furniture in the room.nThere was no microwave in the room, but we were able to request for one. You have to pay $4 if you consume the bottled water inside the room.nnThe pool is great but VERY small, pictures online are deceiving. When we arrived there around 2pm. There were quite a few people already there and mostly were adults drinking, lounging and some swimming. There was only 1 other child when we were there. My bad for not doing research that the pool caters more to adults than children. We ordered from the restaurant that was tied up to the pool call the Social Club. We were told that if you eat poolside, the happy hour menu and prices do not apply, you have to go IN the restaurant to avail that. Which I think is absurd. Anyways, the food was OK but the service was really slow. We waited more than 30 mins for a kid's pizza and a small bowl of fries.nnAnd last but not the least, there was an event that night at the hotel's ballroom near the pool on the ground floor. Even we are at the 5th floor, we can still hear the muffled music from the event.nnIn conclusion, this hotel is NOT family-friendly, the amenities are OK but definitely not worth the price you pay!
Lovely hotel! Great service! Room keeping did such a lovely tidy and reset every day. Nice little gym! Dumbells all the way up to 40lbs, a treadmill, a bench, a bike, and a couple?steppers?. Also a couple mats.nI just wish they had music playing in the gym so you didnt hear each other huffing and puffing haha
Excellent Stay at Hotel Arts!nWe had an absolutely excellent day at Hotel Arts. The service was incredible, everyone was friendly, helpful, and went above and beyond to make our stay perfect. The rooms were spotless, comfortable, and quiet.nA special thank-you to the gentleman bellman at the front who noticed we were running late for our restaurant reservation and kindly offered us a ride over such a thoughtful gesture!nWe always stay here when we visit Calgary, and this experience just confirmed why. We’ll definitely be back
BS Communication Strategies hosted our first Summit at Hotel Arts. Without a doubt, we chose this venue for the quality of service we encountered at every step of organizing & executing our event. Each person from Event Planners, to serving staff to onsite support exceeding our expectations. Friendly, professional and as committed to customer experience as we are. We have already booked it for next year. Beautiful location, great vibes and easy access to parking and nearby amenities. Two thumbs WAY UP!
Rooms felt clean, staff were nice and location was central for our weekend visit. However there were lots of small things that seemed to add up and simply make the experience OK. The water pressure was horrendous, the bed frames were made of some kind of plastic that was ripped all over, the soaps smelt bad it’s personal preference but the scent was extremely strong and lingered. It was a nice hotel but overall not my cup of tea.
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