Park Inn by Radisson Toronto-Markham

Hotel didn’t seem up to date. Seems as if it was apart of the government refugee program. Some odd smells in the corridors.nnIn the room, wallpaper peeling. Was given 1 rag for 2 adults. Tv wasn’t working.nnIt’s been 8 business days, 10 regular days. I haven’t received my deposit as yet. They claim to have released it but I know the hotel industry and they didn’t manually release it as they are supposed to they just let it sit and cancel out on its own.nnI’ve gone to 4 star hotels like the Sheraton and One King West and the deposit was returned within 3 business days or less. The amounts were higher $200 or $250.nnFor a 2 star hotel do better. Your service should be exceptional considering the fact that you’re not a top hotel. Cheaper isn’t always better.

Stayed there for 6 nights. We went to check in an hour or two earlier than 3 pm which was the mentioned time for check in and they refused for early check in as the room was not ready and they also didn't keep our suitcases, so we literally had to kill 2 hours of our time just roaming around in the roads. When we came back again at 3, the room was still not ready and the receptionist asked us to wait more. I think this was the biggest turn off for any guest. The room had a cheap quality coffee maker, fridge and a microwave. Although the room size is pretty good, their cleanliness is terrible. Washroom was just cleaned on the surface but the deep cleaning of the toilet was not done at all so the commode was extremely dirty on the sides. The bathroom would even get tiny flying bugs from time to time. The carpet in the room was very dirty and stained, couldn't imagine walking bare feet on it. The sofa was dirty with stains on it. The bed sheets and linen was not washed well and had stains, hence its pretty unhygienic. The location is also pretty far off from most places and the HWY. I wouldn't recommend this place to anyone who is by nature a clean person, and is also looking for convenience.

Not a place I would recommend. The bathroom doesn’t have body soap to shower with. They only give these tiny pocket size shampoo bottles. They don’t even put water bottles in your room, you have to pay for water. And last but not least i had to request for my room to be cleaned and even when i asked no one came. I did not receive new towels or any toiletries. This hotel needs to go through auditing to learn how REAL hotels provide customer service. The whole point of staying in a hotel is to have a clean room at all times. If i wanted to clean my room i would have stayed in an air bnb. DO NOT BOOK YOUR STAY HERE.

The service at the desk is very lovely. Unfortunately when we checked in, our ac unit was not working and they worked with us to get the unit working asap. Ken was a very kind and accommodating representative. The location and pricing of this hotel are pretty good too.

I had an absolutely terrible experience with this hotel. My reservation was cancelled on the day of arrival with no proper explanation or warning — completely unacceptable and stressful, especially after traveling.nnI had also requested a crib in advance since I was traveling with a baby, and was told one would be available. When we arrived, not only was there no crib, but staff showed no concern or effort to help — they were incredibly rude and dismissive.nnTo make matters worse, the hotel itself was dirty. The lobby, hallways, and what we saw of the rooms were not clean or well-kept. Honestly, the whole experience felt like a complete lack of care for guests.nnI would never recommend this hotel to anyone, especially not to families or anyone expecting even basic customer service. A terrible, terrible experience.nnGo else where