Courtyard by Marriott Toronto Northeast/Markham

What a great hotel, with nice clean rooms and a great pool. One thing I didn't like was the lack of bathtub, because I was sore after touring the zoo. It would have been nice to soak away the day in a hot bathtub. The pool is really nice. Not too hot, not too cold. Too bad there isn't a hot tub there, for weary traveler muscles. There's a workout room, if you're really addicted to working out on vacation. It looked nice.

Great hotel with modern rooms and conference rooms. Nice lounge area with a bistro obviously overpriced, but in par with hotel pricing. Service is pretty good but can be slow. Our room had no shampoo when we arrived and someone had to come fill the dispenser for us but ended up walking in the shower with dirty shoes. Also, none of the bathroom doors lock.

Check in was easy and desk rep was friendly. When unloading my car and waiting for elevator, although my group was waiting first - the people behind us rushed past us into the elevator then we waited again as there are only 3 elevators which are fairly small. The elevators or certain entry doors do not work without a room key. The rooms are exactly as expected. The bathroom in my room versus my parent's room was very different. I didn't like the in place shower door because it made it very inconvenient for me to turn on the shower unless I was trying to get immediately blasted in the face. There is a Bistro for made to order and concession area in which everything is for any additional fee. Located in a good location - many things near by. Connected to Peking Duck but it's reservations only. Biggest Con/downfall: The front desk inquired if we would like daily housekeeping services or alternating and we requested daily. Guided to use the hotel application. Our first morning, slept great and left the room really early. We even put a request in the services application. After 14 hours, when we returned to the room, we realized no one came in the entire day. We called the front desk, they were very apologetic and sent us 2 sealed bags of fresh towels then the app said request completed. The second day after our adventure return, they did turn down our room and tidy up the bathroom but they took all the towels from the room even though they were hanging and only left one full set. We put in the request via the app, they took an extremely long time even though it was acknowledged. We just called the front desk, requesting just small wash rags and within 5 minutes - we were given 2 small wash rags only in a wrapped bag then realized the app said request completed.

Have stayed here a couple of times. Each time I've had a pleasant stay with a smooth check in process and they recognized my bonvoy status. The rooms are reasonably spacious. Nothing fancy and no views to be had or expected out the window for this location. Bed was comfortable and bathroom a good size. Did see a couple of hairs in the shower that got missed during cleaning that were high up on the wall. There's no sit down restaurant or room service. For breakfast you order on the phone or at the bar and then you can take it with you or sit down at one of the lounge area tables to eat. Overall a good stay and hotel is in a good location for getting in the 404/dvp, hwy 7 and 407, and getting to the 401.

Our wedding venue was close by and we had a few hours between our ceremony and reception. We were so pleased by the service we received. They were helpful and fast with check in, and accommodating in every way possible. Rooms were surprisingly beautiful, modern and clean. Thank you so much Anna, your customer service helped make our wedding day even better!

Don't I feel like a fool! Since 1999 I have been a loyal Marriott customer. I truly believed that my loyalty to Marriott meant something. However, over the years, I have noticed a sharp decline in the quality of your services. - It started when Marriott replaced the 24 hours a day coffee service in the lobby with low-quality coffee pods in my room. Since that day, the following services and complementary upgrades have also disappeared. The front desk has not offered me a complimentary room upgrade in years. The welcome gift at check-in has disappeared, along with other complementary amenities for gold and platinum elite members. - You can only get your room serviced every other day, no matter how much you complain to the front desk. You can forget about the clean towels and replacement coffee pods. - Finally, on my latest trip, I opened the closet to retrieve the plastic bag used for the dry cleaning, only to find this note, "Dear valued customer, we no longer offer dry cleaning service, but there is a coin laundry near the lobby." - Your rewards programs have become nothing more than sales fluff. After more than 430 days of staying at Marriott hotels, I have decided that I have been bamboozled long enough. I will stay at the Holiday Inn Express on my next business trip. My colleague stayed there the same week I stayed at the Marriott. He had access to 24 hours per day complimentary coffee. His room was cleaned daily, and his stay was two-thirds the price of Marriott.

Courtyard by Marriott Toronto Northeast is a hotel located in Toronto, Canada that offers comfortable and convenient accommodations for travelers. It features spacious rooms with modern amenities, a fitness center, an on-site restaurant, and easy access to nearby attractions. Guests can enjoy convenient access to the city's public transportation system, making it easy to explore the area. The hotel is known for its friendly and helpful staff, clean and well-maintained facilities, and overall comfortable experience for guests.

Worst one ever. The front desk didn’t ask my choice about the welcome gift and directly chose for me. The front desk also questioned about my card, while such a thing never happened in all hotels under Marriott which I’ve been, even in their top brands. Towel inside is dirty 2 of them and even have a hair on. The shampoo was almost finished and the body wash is completely empty, had to ask them for refills in the middle of my shower. The reply in app is slow and the housekeeper didn’t follow the instructions I left through the app. Don’t try to convince me that “this is only a courtyard, you can’t expect awesome services here”, I’ve been to other courtyard for multiple times and their services are better at EVERYTHING than this one even when I was not even an elite member. This is totally a terrible experience. Tbh you may need to train your front desk again.

The service was amazing! Very friendly staff - front desk, Bistro and everybody you meet on the floors. They even accommodated us for a late night event, making sure we had a nice area to get together. Will book there again.

Very tasty and elegant serving dishes. The homemade wonton soup generous serving and very good taste, the jasmine tea always refilled, the rice pancakes to roll the duck in always warm and the trimmings Deli. Nice ambiance, very clean and elegant setting. Made reservations ahead of time.

Directions to Courtyard by Marriott Toronto Northeast/Markham with public transportation

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