Mount Saint Joseph Hospital

The ER staff have the right positive attitude and calm. From screening to blood test, to CT scan. All the staff here are efficient for a little city hospital. Very busy. Dr Pat attention to detail. My mom's been here for surgery as well they are amazing!

I arrived Emergency Department at 8:10 am and got my blood pressure, heart rate and body temperature took at 8:30. My symptoms were fever for 15 days, stuffy nose, sore throat and mucus, dry cough, short breath, heavy sweating and fast heart rate. Severe abdominal pain in the midnight yesterday.nnThen I was lead to a room to change a hospital gown and lay down for a doctor to visit me. Dr. Erin Kathleen checked me around 9:00, told me she planned IV injection of Sodium Chloride fluids because I keep sweating and it led to my dehydration and high heart rate at 117, and X-ray exam to see whether my lungs are being affected by such a long-time fever, also a bloodwork to further check any reasons for the fever.nnI didn’t wait too long and get my X-ray done at 9:23, and the nurse got me a warm blanket when I got back my room I really appreciate it since my gown is wet and became cold due to sweating.nnAfter that, another nurse came in to do IV for me, it was my first time getting IV in Canada, so the IV procedure was different than that in my home country. The insertion of cannula was a bit hurt, and the drip rate was assumed to be the fastest, so I lower the drip rate since I didn’t feel that comfortable.nnThen I got my bloodwork done by another friendly nurse at 9:50, she was really good at it, I didn’t feel too much pain when she inserts the needle, 10/10.nnAt around 11:00, Dr came back to me and said my X-ray results looked excellent, she prescribed me amoxicillin for 5 days and told me they will call me back if the results of my bloodwork shows I need other types of medication, and I’m free to go home.nnIt only took me less than 3 hours from arriving to leaving, and the services I got were excellent from the very beginning. Doctors and nurses listened to you and chatted with you to distract you from the pain of needles. It was my first time visiting hospital even emergency department in Canada, and I’m really satisfied with what I experienced. Thanks for my doctor Erin Kathleen and nurses from taking my blood pressure; triage; X-ray; IV; bloodwork sorry that I didn’t memorise all names. I would definitely recommend this hospital to anyone who needs immediate medical attention.

The best ER staffs are here. You can really feel that they care for you. I admired their processes, professionalism and client centred approach. Thanks to their nurses, doctors and technicians who helped me during the process. They’re the best!

As a student who had just arrived in Canada I had no idea what to do when I fell on thick glass and sustained some deep cuts to my rear end. To make matters worse, it was my first emergency and I had no study permit. The hospital charged me around 1300$. The fact that I was navigating the payment process, all while I was stressed out from having changed my mind about staying in Canada and had to wait for the GIC money to come through, was very stressful. Thankfully I got to talk to a very skillful female when I called the healthcare number. She managed to get the bill amount reduced to half and helped me out the best way she could. It’s good to be able to only pay half the amount.

For some reason all new and old patients have to go through the Emergency Entrance and not the main entrance. So that got me a bit lost. It's the giant white doors marked emergency entrance. Hope that helps!nnHaven't been to a hospital in years but was really smooth and efficient. I arrived at about 8am got treated for flu and left about 11am so it took me 3 hours. All the staff/nurses are great and friendly! Dr Hunt saw to me and was friendly as well.