Lions Gate Hospital

When i was young. I was going through a eating disorder to feel like I had some control of my life. Panic, anxiety and sheltering myself took over my life. When I got admitted to this hospital on the first day. My fingers going up my arm felt cold or hot. I had no control it felt like jello or a kick back. When that happened a doctor just walked in and i was trying to figure out what was going on with my hand. The way it went up it unbuttoned my top. The doctor thought I was flashing him. Instead of closing the door. A white guy who was walking by saw my breast area. He wasn't a doctor or a patient. I kept apologizing because I would never do that. I respect myself not to do something stupid like that. This incident affected me for a long time. I didn't know what a Panic and anxiety attack was. Everyday I felt like I was dying. To feel degraded like I wanted to do it willingly. Back then mental health wasn't talked about very much. I have advocate for myself. Or I get pushed aside like trash. Lots of male doctors and nurses don't like that. I'm not trying make things difficult. I want to see if there is any other solutions. The health care system protects doctors and nurses. I been mistreated so many times that's mostly by nurses. I will keep advocating for myself. If it bothers you on a angry level then you shouldn't be in the health care system. It's abuse of power on so many levels

I had a baby here in September of 2024. Although the doctors were amazing, and so were most of the nurses, the cleanliness needs serious attention. I was in the maternity ward for a few days, and the first day there was a mouse running around our room. We saw traps upon arrival, but thought maybe this was just an “incase” kind of thing. When we brought the mouse to the attention of a nurse, we were told it was “an old building” and that there is mice and now much they can do. This isn’t good enough. The maternity ward should be one of the cleanest places in the hospital. I had just had a c section, and had a mouse living in my room… how lovely!

I want to say that the Emergency team at LGH has renewed my trust in this Hospital. My partner arrived close to death this is not dramatics as the team descended on him to get him stabilized and you saved him! You did it with kindness, professionalism, and you didn’t rush him when asking questions/history. You were non judgemental and you made me feel included when talking about his care plan. There are not enough words to express our gratitude for your support, calmness, kind words, and quality of care. The follow up for aftercare has been quick as well. You turned a traumatic experience into being able to have a new beginning and a new normal. Thank you from the bottom of our hearts. You really are making a difference! We saw you in the busiest of times being absolute rock stars!

Emergency room staff have always been very kind and helpful we’ve been here 4 times. However, when we come back for subsequent scheduled visits, I’m disheartened by the lack of compassion and patience with the staff at the x ray registration desk. In particular, there was a blonde woman who I witnessed being very impatient, rude and unkind to multiple people checking in elderly patients who didn’t know where to go or if they were in the right place. One got so flustered she dropped all her belongings and coins on the floor as the lady ubruptly kept telling her to swipe her care card. It was hard to watch. I know hospitals are stressful places for employees, but the patients are the ones in pain and scared about their health and the health of their loved ones. I expect more respectful and kind service from people whose job is to serve patients every day.

Excellent care in the psychiatric emergency unit. Very clean facilities with plenty of snacks and a nice living room area. Nurses were very compassionate and attentive. Thank you Lions Gate for taking care of me during such a low point in my life. Shoutout to Zoe, Michael, David, and Jess!